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The company's choice to utilize the UK Post Office for delivery has significantly detracted from the service quality.
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posted 1 month ago
- Anonymous
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I ordered a Tom Ford eau de toilet for my wife and followed the next day delivery process. My item NEVER arrived and I have no idea where it is . A DISGRACEFUL service .
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posted 2 months ago
- Anonymous
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DO NOT DO AN ON LINE ORDER WITH Boots...... ABSOLUTELY TERRIBLE SERVICE. ORDERED WITH THEM PAID NEXT DAY DELIVERY, 7 DAYS LAYER STILL NOT HAD THEM, CUSTOMER SERVICES ARE SHOCKING WHEN I RANG THEM THEY SAID THAT THEY HAD SENT THE GOODS OUT AND THERE WAS NO MORE THEY CAN DO...... SERIOUSLY DO NOT ORDER FROM HERE..
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posted 2 months ago
- Jackie
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I ordered something online and they didn’t even ask me to confirm the delivery address, it went straight to check out.
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posted 3 months ago
- Anonymous
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My parcel has been delivery full of paper and without the product.
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posted 3 months ago
- Anonymous
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I have ordered an item on local store the delivery date was 27/11/23 but still haven’t received it today is 10/12/23 I have been contacted the store twice and they keep telling me to call consumer service support when I called them they said go to the store between them become like a football really need help.
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posted 3 months ago
- R Mahmud
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Both years the store delivery has not happened.
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posted 3 months ago
- Darren T
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Customer Services offered parcel to be resent or refunded in 3 to 5 days and I received 500 Boots points as goodwill gesture but was told to check goodwill points had been put on my account or call back again with reference number! I will try delivery to home in future.
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posted 4 months ago
- Anonymous
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Long delivery times for on-line pharmacy, never again.
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posted 5 months ago
- Anonymous
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Failing of contractual requirements by not delivering my parcel to my building
My daughter placed an order for two electric toothbrushes, a hairdryer and shampoo ( 192 pounds!) for the delivery date of the 19th September 2023.
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posted 5 months ago
- Vanessa Davies