Boots Reviews

“ This is an outrageously intrusive, grossly unprofessional, and overpriced service. ”

“ Boots you are the absolute pits! Perhaps you should remember that there are plenty of other websites that will supply most of the goods you sell while providing decent customer service. ”

“ Wouldn't refund points when part of order wasn't delivered., even with photographic proof. Absolutely useless customer service. Appalling service. Don't deserve to be in business. Will never use again. Disgusted. ”

“ Absolute diabolical service. ”

“ Appalling customer service. ”

“ I went to Boots in wallsend,me and another man stood at the counter waiting 10 minutes to get service,while there were 4 staff behind the pharmacy counter helping 1 customer,so me and the man turned and walked out and the stuiped staff said I been one minute cause she lost 2 paying customers, ”

“ I emailed Boots customer service (a complete rigmarole in itself) but their response was a couldn't-care-less attitude, and even though the free gift had clearly been used they would not exchange it because it was a free gift. ”

“ Disgusting customer service. ”

“ I am using Clairol Studio Hair Colour, and now Boots stopped having this brand on its stores. How am I supposed to colour my hair now? You cannot just change brands, because the colours are different. Clairol has other brands, but Clairol Studio is different. And I don't shop online, so I am not getting this online!!! No way, shopping online is dangerous and more expensive. If you stop stocking a product in you shop, you will have to provide an alternative for a similar product, and its not happeing, the other.products are different. How are you supposed to maintain your customers if you keep changing the products? What a rubbish service ”

“ This is not just poor customer service, it is fundamentally unfair treatment of a paying customer. ”