Boots Reviews

“ Placed an order. Never even attempted delivery as Royal Mail returned it to sender for bad packaging. Asked for my order to be replaced. They apparently can’t do that. They can take my money and hold it up to 14 when it’s their fault I haven’t even received the parcel. Customer service is terrible ”

“ I am extremely disappointed with the service I received at Boots Kings Heath Birmingham on 27th August. ”

“ Boots has really declined in service and quality over the years. ”

“ Very good service ”

“ Placed an order on the basis of an offer emailed to me by Boots. The offer wasn't applied at check-out. Emailed customer services, but just got pointless, generic emails. They wouldn't cancel the order - told me I would have to take delivery and send it back. Boots are fine if everything goes OK, but any problems and their customer service is awful, rude and unpleasant. ”

“ What has happened to Boots? The worst customer service I have ever encountered. ”

“ Absolutely shocking customer service and very misleading advertising Very difficult to find you get charged for airport click and collect tried to complain to be talked over by call handler and told he was ending the call Avoid this company ”

“ nearly all checkouts and stores are self service. ”

“ Customer service said nothing they can do cannot track it in their system. ”

“ Awful customer service. ”