“
From the start, my experience with BOOT's online service has been incredibly frustrating, arguably the worst I've encountered.
”
posted 1 month ago
- Anonymous
“
I received everything apart from the One million perfume!
On contacting customer service, they said they will investigate and it will take 5-10 days.
”
posted 1 month ago
- Sakina
“
Aolutley horrified at the customer service dept at Boots.
”
posted 1 month ago
- Anonymous
“
I ordered a Tom Ford eau de toilet for my wife and followed the next day delivery process. My item NEVER arrived and I have no idea where it is . A DISGRACEFUL service .
”
posted 2 months ago
- Anonymous
“
Absolutely shocking customer service.
”
posted 2 months ago
- Anonymous
“
Boots are thieves took £251 out of my account and have only sent me £14 worth of goods! Customer service we’re full of corporate rubbish! I still have no explanation of where my goods are and no sight of a refund! Will go to Superdrug in the future.
”
posted 2 months ago
- Susan
“
DO NOT DO AN ON LINE ORDER WITH Boots...... ABSOLUTELY TERRIBLE SERVICE. ORDERED WITH THEM PAID NEXT DAY DELIVERY, 7 DAYS LAYER STILL NOT HAD THEM, CUSTOMER SERVICES ARE SHOCKING WHEN I RANG THEM THEY SAID THAT THEY HAD SENT THE GOODS OUT AND THERE WAS NO MORE THEY CAN DO...... SERIOUSLY DO NOT ORDER FROM HERE..
”
posted 2 months ago
- Jackie
“
My last complaint about the service I had he brought up.
”
posted 2 months ago
- Daniel Telford
“
Poor online service. Not sure the purpose of customer services. Just parrot what faq says. Can’t actually provide a service.
”
posted 3 months ago
- Anonymous
“
Horrible customer service.
”
posted 3 months ago
- Anonymous