“Item was out of stock, money was still taken out of my account. 3 days later received a PARTIAL refund missing the delivery fee??? No apology. Utterly incompetent- won't be shopping with you again 👍🏻”
“Bought a great Christmas present for my partner at half the price I'd seen it elsewhere and the customer service I received from the staff when there was a problem with the delivery (my fault), was excellent. Will definitely return to the Brand Outlet website.”
“Ordered two items, only one turned up with no reason as to why the second item wasn’t there. Had to chase your team to resolve the issue - said I’d be refunded which I was still waiting for as of yesterday.”
“The products matched description and we're delivered in timely fashion as promised. I have ordered on 3 previous occasions and I am thoroughly happy with quality of goods available the prices and service provided. Have recommended this site to anyone who'd listen to me. Thumbs up for Brand outlet team.”
