“I would love to write a review but I have not received my order yet Please let me know when I can expect my sunglasses My credit card has already been charged HELP”
“Clear, easy to use website. Item delivered on time at a decent time. Clear and helpful emails about deliver. Product fantastic, excellent sale offer. Can't wait to order again.”
“Ordered matching swimming costume and shorts for holiday, which was confirmed as both available. Then informed by delivery company that it did not have item/s so unable to deliver. Brand outlet emailed to say glitch in computer system and one of the items unavailable. I had no time to buy any other items as holiday departure . Very frustrating and annoying that has left me feeling complete lack of confidence in brand outlet as I've not experienced this with other companies.”
“I ordered two pairs of shoes in size 36, unfortunately have received one pair in size 38, so the process for checking items before sending out needs a review. Disappointed however hope a replacement in the correct size can be sent!”
“I did not receive my items. I emailed to enquire as to why and did not receive a response to my email. I then had to chase by telephone at which point I was told that my order for one item had been cancelled as you did not have it in stock. However, there was no explanation as to why I was not notified of this or why the other item was not dispatched. Highly disappointing service.”
“Was really impressed with the fast delivery .. The Vivienne westward shoes are really comfortable and a bargain .. Lovely looking shoes, had lots of complements about them .. Thank you will definitely shop from you again”
“Sharp and smart on questions, fast and efficient on deliveries. Cos a promise is a promise.
Thank you again Brand O keep the faith with interesting brands and you got me for life.
Matt”
