“Love the vast choice of products. I also did some research, and these products are genuine. BrandsGateway works with clothing manufacturers and some of their first-party resellers.”
“BrandsGateway streamlines the entire process of selling luxury goods. The sourcing is hassle-free, fulfillment is seamless, and the platform is easy to navigate. Highly recommend for anyone serious about luxury e-commerce.”
“As an entrepreneur, I struggled with finding reliable sources for luxury brands. BrandsGateway completely transformed my business. The platform is user-friendly, and they handle sourcing and fulfillment, letting me focus on sales. I couldn’t be happier!”
“The membership fee is on the higher side, but it's definitely worth it.
Had a small hiccup with the item not being in stock, but the issue was fixed promptly.
Overall, I'm pleased with the support.”
“Been dropshipping in fashion for several years now and so far BG is the best supplier I've worked with. Emilia and the team are very responsive, and the product catalog is great.”
“The membership fee is on the higher side, but it's definitely worth it. My first few orders were processed within a day, and my customers are thrilled with their purchases.”
“Pretty happy with them so far. They have 20k+ products and I've successfully sold around 5. Had 1 refund which was successfully processed. Hope it continues to go well.”
“My experience with BrandsGateway has been nothing short of frustrating and unprofessional. To start, they charge multiple fees at the time of purchase, which is completely unreasonable. Most companies have a clear, transparent pricing policy, but BrandsGateway piles on additional fees that aren’t mentioned upfront, making the purchasing process much more expensive than initially advertised.
The situation gets worse if you decide to cancel an order. Not only do they hold your refund for an extended period, but they also charge an outrageous cancellation fee before they even release your money. I've never encountered a company that penalizes customers so heavily just for changing their minds or needing to cancel for any reason. It's an exploitative practice that shows they prioritize profits over customer satisfaction.
Furthermore, they charge fees for returning products, which is unheard of in today’s competitive e-commerce environment. Even when the items are defective or damaged upon arrival, they still charge you for returning them. In my case, they shipped damaged goods and immediately tried to shift the blame to me, refusing to take responsibility for the poor quality or defective packaging. Instead of offering a solution, they made the process difficult and time-consuming, adding more stress to the situation.
In summary, BrandsGateway is a total rip-off. They use hidden fees, unfair cancellation policies, and refuse to take accountability for damaged products. I strongly recommend avoiding this company if you want to save yourself from unnecessary headaches and financial losses.”
“we sent an email to deactivate the price list subscription on March 29th but they say it was not received
so they stole 300 euros from us for a service that we don't use”
“Extremely helpful supplier. I signed up to their dropshipping service last month and the entire team have been helpful along the way. Compared to many other shopify apps, Brandsgateway has definitely the largest selection of brands and inventory and profits are considerably higher. The membership fee is a bit pricy, but I received great value in return. They processed my first few orders within 1 day and my customers are loving their purchases.”
“This was my first job as the entraprenuar and it was so stupid. I thought I could make money like the website said, but they just took money from me. The message people were mean to me and wouldn't explain why they were charging me soo many fees. I guess because I have a medic problem,they think I'm easy to pick on. Well, I was charged again this month but they took th e last of my money I got when my daddy went to heaven. At least they can't chargee me again because they got it already got it all . I'm going to find someone who will help me because I been saying to stop my account! I may not be as smart or money as you but I know what a scame is. Stop scamming good people who try to do busines”
“Wow, I'm really not surprised to see the reviews about this company. I wish I would have read them before get scammed. I thought this was going to be a good investment, instead it turned out to be a donation. Awful business, terrible customer support, and fraudulent advertising. Satisfaction guaranteed is just a nice quote they use to get your payment information. Just a few days in to my subscription and I can't even cancel. They refused a refund but it's worth 300 dollars not to be associated with this brand. I would have paid double. More like drop scamming.”
