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I ordered a shower cubicle and a low-profile shower tray online. Bridge Bathrooms were miles cheaper than anyone else online and delivery was fast. Upon checking the parts, I noticed that one of the bottom door seal strips was absent. Bridge Bathrooms despatched a replacement immediately, which enabled me to get on with the job. On opening the shower tray, I discovered that it had been cast warped. Bridge Bathrooms despatched a replacement by courier, which arrived the following day. Can't ask for better service than that.