Bristol Nail and Beauty Training School Reviews

Name: Bristol Nail and Beauty Training School
Address: 5 Oatlands Avenue, Whitchurch, Bristol, Bristol
Rating: 4.99

5.0 Rating 257 Reviews

100 %

of reviewers recommend Bristol Nail and Beauty Training School

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Phone:

01275 831135

Email:

info@bristolnailandbeautytrainingschool.co.uk

Location:

5 Oatlands Avenue, Whitchurch, Bristol
Bristol
BS14 0SX

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Bristol Nail and Beauty Training School 5 star review on 11th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I completed the classic lash extension course at the training school. The email I received said the course was to start at 9am so I arrived at 8.45am. The shutters were down just past 9am so I thought there was a mistake and that the course would begin at 9.30 instead? The shutters finally came up at 9.45am! Straight away I felt so awkward as I was met by the teacher who I had to prove the timings from the email I had received. I then had to wait on my own for the other student who was taking the course. When we finally began there was no introduction or getting to know the other student. We had to sit and listen to the teacher basically read the manual that was sent as well as her experience in the industry. It wasn’t till we started to practice on the dummy heads that I started to learn something. When we finally got round to practicing on one another I found the lesson really enjoyable and useful. I think the course would be so much better if it was more practical based as I had already read and completed the worksheets in the manual beforehand which were completely dismissed at the end(I.e didn’t need to do them!) I’m really shocked no one has called me back from leaving a message on the answer phone whilst waiting outside for so long. It has hindered me from completing another course at the school.”

Helpful Report

Posted 3 years ago

Hi Jodie, First of all we would like to sincerely apologise for the wrong timings being given to you for this course. We don't generally run this course on a Friday (we did this to be more accommodating for another student as she couldn't have Thursdays off). Our normal Classic Lash Extensions course runs 9-3, so I believe this is why you were sent the wrong times. This is not an excuse but we just wanted to start by explaining how this may have happened. Secondly, our receptionist called in sick that very morning so it was very unfortunate that there was no one there to greet you or to let you in to the building to wait, again, we sincerely apologise for this. As for not being called back, we were under the impression that apart from the issue with the start time, that you really enjoyed the course and we noticed on your social media page that you were offering Classic Lashes following your course so we assumed that all was well, which again we apologise for if not the case. We offer a free half day course to all our students following their training, so please feel free to utilise this and come back for a free refresher, no theory we promise :). On the topic of theory, all of our courses follow the same structure and we think it is absolutely crucial to run through the manuals and health and safety etc throughout the day as some students are not as prepared as you and often attend without reading it at all. As a training academy it is our duty to ensure students are given the right knowledge and tools before starting the practical element of the course. Your tutor Ashleigh advised that she ran through this whilst you were practising on the mannequins, to make sure you had plenty of practise before performing the treatment on each other. The "Test your knowledge" section of the manual is for students to complete at their own leisure and we don't always ask for students to hand this in, especially as the other student on your course hadn't completed hers, Ashleigh felt it was unfair to put her under pressure to complete this before leaving. Our course content and layout is clearly explained on our website, and the manuals are sent beforehand so students can prepare for the course beforehand if they so wish. It is amazing that you read through and answered the questions before attending, hopefully you feel as confident with the theory as you do with the practical side of the treatment. We really hope you you consider us in the future for your training needs, but if not we completely understand and we wish you luck in your beauty journey xx

Posted 3 years ago

Bristol Nail and Beauty Training School is rated 5.0 based on 257 reviews