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Britannia Quickmove Reviews

4.6 Rating 141 Reviews

89 %

of reviewers recommend Britannia Quickmove

Company Reviews

4.6

Based on 141 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01249-813430

Location:

The Space Centre, 6, Porte Marsh Road,,
The Space Centre, 6, Porte Marsh Road,
Wiltshire
SN11 9BW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Move done excellently. All went smoothly, quickly and to plan. Even returned to house and sought out that box that I'd inadvertently put my car keys and the house keys for sold house. So helpful and polite chaps! Only wish we could have someone collect empty boxes sooner but we moved across country so different depot.”

Posted 5 years ago

Thank you so much for your kind words, we always pass these onto our lovely removal guys!

Posted 5 years ago

“The removal men worked very hard and showed attention to our concerns and requests. They completed our move in a friendly professional manner.”

Posted 5 years ago

Thank you for taking the time to post your kind words, I have let the guys know you appreciated them

Posted 5 years ago

“When I contracted with your organisation to move my possessions I presumed your would take steps to ensure they were not damaged in the process. I have already reported seeing a dining chair being allowed to fall from the top of a storage container all the way to the highway. This has ruined a perfect 6 piece dining suite. Subsequently on delivery to the new address we noted on the documentation that one of the 4 piece tall bookcases had been damaged, evidently where some had been dragged on the corners causing the veneer to be ripped off at various places and also various indentations on other parts. A single bed has been scuffed along on end as the whole of the bed end is scraped and scored. To your credit we have found no damage yet to the more delicate items glass and crockery. I was at pains to point out to your assessor and the hands on staff of the necessity to use skates for transporting my miller, the small castors were for me to adjust the position slightly as required in the workshop and were certainly not rated for transportation. These were all ruined; no great cost but certainly inconvenient. What steps will you be taking to inspect the damage and make recompense ? P W Dearman I can send you”

Posted 5 years ago

Good Morning Mr Dearman Thank you for taking the trouble to complete our survey. I am so sorry that on this occasion, we have not completed your move to our normal high standards. I will certainly be speaking to the removal staff about your Miller. I understand that you have already made contact with our office and we are waiting for you to send images over to us, once we receive these, we can move the process forward. I believe you have my personal contact details and would welcome your correspondence. Kind Regards Sandie Move Co-Ordinator

Posted 5 years ago

“Easy to work with. The vans arrived on time and the staff were helpful and hard working.”

Posted 5 years ago

“Hard working and very friendly team.”

Posted 5 years ago

“Very professional and helpful. Arrived on time and cleared old house quickly. On arrival at new destination ensured items carefully placed where we wanted. Would recommend to anyone considering moving.”

Posted 5 years ago

“Very friendly guys on the day of the move doing a great job. The initial quote was a bit more difficult with poor communication despite coming over to assess the move.”

Posted 5 years ago

“Excellent service as always”

Posted 5 years ago

“Britannia Quickmove's team from their office based coordinator to the men who carried out the removal were all very professional, helpful and considerate. Everything went entirely to plan and, based on our personal experience, we would have no hesitation in recommending them.”

Posted 5 years ago

“Patient, very thorough, helpful and considerate. Excellent service and would highly recommend”

Posted 5 years ago

“Recently moved home and used Britannia - Really impressed with everyone I dealt with. Starting from Jordan who cane round to my house to provide me with a quote. He was so polite, friendly and listened to all my requirements. Spoke with Peter, Ian on and off in between booking them and my removal date and they too were always polite, efficient and very professional. On moving day both the removal men -Lee and Sam were great too. They arrived promptly and made a start immediately. They made everything look so easy even though it was 30c !! Well done Britannia Removals I will definitely recommend you! 5 Stars Plus!! Thanks K”

Posted 5 years ago

“Really professional service. Both chaps worked tirelessly to get things in the truck ASAP and with care as well. Obviously Colin knows how to fit everything in really efficiently and the other chap was good humoured and worked well. I felt really bad for Colin being stuck in the m6 traffic for so long the next day and it turned a straightforward move into a pretty hellish one, but he remained positive and unloading took no time at all. I haven’t found one single damaged item yet and would thoroughly recommend Brittania to anyone. A great service!”

Posted 5 years ago

“Not worth the outlay or promise of a great service. No real care shown, picture frames scratched, dishwasher had very hard impact when being offloaded, ironing board broken, storage cube broken, items marked as fragile or very fragile crushed. Fortunately my Wife bubble wrapped everything very well to stop breakages. Wrong truck used as 18T truck was far too big for small roads, and I did say not to use a large truck but 2 smaller 7.5T ones. Overall hugely dissappointed as I only used you for your nationwide reputation and BAR status. Never again though.”

Posted 5 years ago

Good Morning Mr Higbed Thank you for taking the trouble to complete our survey, I was extremely disappointed to hear about your move. I have looked at the paperwork completed at the end of your move and you wrote 'The team did a great job' and didn't mention anything had been broken. We would of course contacted you straight away if we felt that you were let down by ourselves. You did take out our insurance, so we could have put a claim in for your broken items for you Kind Regards

Posted 5 years ago

“Friendly, hard-working staff who worked well as a team.”

Posted 5 years ago

“Colin and the team were excellent. Unfortunately they had a long wait on the day of the move as we didn’t get the keys to our new place until in the evening. They had been waiting outside our new place since 11.00am. They put our bed up and brought in the last boxes that were packed, so at least we could camp in for the night! They came the following day and emptied their van and put stuff in the correct rooms. They were just so good and everyone of the guys were cheerful and professional. Well done to them all.”

Posted 5 years ago

“very good se rvice”

Posted 5 years ago

“Very efficient and friendly throughout with considerable skill and kindness.”

Posted 5 years ago

“Quick efficient guys on the team. Very friendly and helpful.”

Posted 5 years ago

Thank you for your kind review Mr Docherty

Posted 5 years ago

“We were initially a bit wary of using a removal company to help us with our move, but a very efficient and friendly bunch of lads filled us with confidence and now we don't know how we would have coped without them, they were just brilliant. We're hoping to be a while in our new place, but if we do move, we'll be straight back on to Britannia.”

Posted 5 years ago

Thank you for your kind review, we are understandably proud of our lads and the fantastic job they do!

Posted 5 years ago

“Keith and Ross were very good during the removal process, very helpful and careful. They were slightly let down by a colleague that joined them later in the day to help move in who was very clumsy and careless. I was appreciative of the quick quote once requested but the lack of survey meant that the truck used wasn’t big enough to accommodate all of our belongings and another trip was necessary to collect our plants. Office staff very friendly and helpful, plenty of boxes and tape provided but no other packing materials (paper, bubble wrap etc) which I found quite stranger. Overall, happy with the job done and glad Keith was involved as he was a reassuring figure during the day.”

Posted 5 years ago

Thank you for taking the time to send us a review, its always good to have the opportunity to improve our service levels, we will be reviewing our training.

Posted 5 years ago

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Britannia Quickmove is rated 4.6 based on 141 reviews