Britannia Quickmove Reviews

Name: Britannia Quickmove
Address: The Space Centre, 6, Porte Marsh Road,, The Space Centre, 6, Porte Marsh Road,, Wiltshire
Rating: 4.55

4.6 Rating 141 Reviews

89 %

of reviewers recommend Britannia Quickmove

Company Reviews

Questions

Metrics

4.6

Based on 141 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

01249-813430

Location:

The Space Centre, 6, Porte Marsh Road,,
The Space Centre, 6, Porte Marsh Road,
Wiltshire
SN11 9BW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok but took longer than use to on previous house moves”

Helpful Report

Posted 4 years ago

Thank you for your review. As we considered your removal a prestige move due to the size of the house, we set out a 2 day move plan to ensure everything was moved efficiently but without compromising quality of service due to time restraints. The job was signed off by yourself with no complaints and was finished on the second day by 12.30. We are sorry to hear you weren't completely satisfied with the time the job was completed in - you can call us on 01249 813430 to discuss this at anytime.

Posted 4 years ago

“the movie was acceptable”

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Posted 5 years ago

Thanks for the review Mr Jones!

Posted 4 years ago

“The pre-sales service was good and the company did its best to meet our requirements despite several false starts (not Brittania's fault). However there was a general lack of care with regard to our possessions during the actual move (we suffered a number of breakages and damaged items). one of the main reasons for this wa that it was the lead driver's last day with the company and he appeared not to give a damn...just wanted to get home as soon as possible.”

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Posted 5 years ago

I am so sorry to hear that you were disappointed with certain aspects of your move Mr Arnold. We did ask for you to send across a claims form if there was any damage but as of yet we haven't received anything.

Posted 5 years ago

“It was done a lot quicker then I thought and it took a lot of the stress away from me. I would use you again”

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Posted 5 years ago

That is fantastic to hear Katherine! I'm so happy you were pleased with the move and I hope you enjoy your new home.

Posted 5 years ago

“All the men involved in collecting and delivering our contents to Devon were very helpful and pleasant. Regarding our quotation, we originally paid for 2 day (1 collection , 1 delivery) move and because we stored our contents paid for a month storage charge. We were then charged another £1000 pounds for delivery over 2 days. We do not agree with this charge and believe it was excessive. Collection took 1 day and delivery took 1 day and we were charged for 3 working days. Because we dealt with different people when we phoned the office we felt confusion did occur.”

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Posted 5 years ago

Good Afternoon Mrs Ruffett Thank you for taking the time to review Britannia Quickmove. I have looked into the charges for your move , there was a charge to load the contents of your house into store- That was done over 1 day, and then a few weeks later we took the contents out of store and delivered them to your new home- this took two days. The difference in cost is the miles that we travelled to your new home, it was roughly 180 miles more, which unfortunatley adds travel time/ fuel costs/hourly labour charges onto the days work, The quotation we emailed to you on 25th October does show these charges, I am happy to send this through to you again if you have mislaid your copy

Posted 5 years ago

“Friendly, hard-working staff who worked well as a team.”

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Posted 5 years ago

Britannia Quickmove is rated 4.6 based on 141 reviews