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British Boxers Reviews

4.9 Rating 3,799 Reviews
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Happiness Grade
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About British Boxers:

British Boxers is passionate about creating classic underwear and loungewear shapes using beautiful fabrics, for quality and style that stands the test of time.

We believe in elevating the everyday with garments that provide luxurious comfort around the clock. Our products are built to last and are made with an emphasis on slow fashion that’s better for everyone involved. We use incredibly crisp two-fold cottons which are cool against the skin in summer, and exceptionally soft and cosy two-fold brushed cottons for autumn and winter.

Drawing from the rich creative heritage for which the UK is famed, we proudly design all our products in Staffordshire, England. Our clothing is manufactured with minimal waste in both Great Britain and Europe at factories where people are not only highly skilled, but paid properly, too. We’re all about quality over quantity and developing local skills over time. Love your British Boxers and sleep well. We do.

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Email:

customerservice@british-boxers.com

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Refund - Average

60.00%
Industry Average
Customer service excellent. Price very good especially in the sale. Delivery as stated, arrived as planned and I have never asked for a refund. Lovely quality.
posted 1 month ago - Anonymous
I returned pyjama trousers as they were too long, my refund came so quickly I was impressed
posted 2 months ago - Anonymous
Very quick refund.
posted 3 months ago - NT
When I emailed customer services Sian was very helpful suggesting I could return the camisole for a refund (which I did and refunded straight away) and she acknowledged the packing error for the set and had the missing top posted out to me the following day.
posted 4 months ago - G. M
First class service & quality clothing from this company. Beautifully tailored with an attention to detail, the nightshirts were the best I've seen. Customer service was quick to respond & offer help where needed. Although I paid for postage on a return that didn't fit, the acknowledgement and refund was processed promptly. Highly recommended.
posted 10 months ago - MJ
They go to great lengths to sort out any problems that arise with your order and are fast to reimburse you when a refund is due.
posted 11 months ago - Gwen, A
I have never needed to return any items that I have ordered but there’s a comprehensive guide on how to return your items for a refund.
posted 11 months ago - Paul
Hopefully the refund will be straightforward and quick.
posted 1 year ago - Anonymous
Customer service was excellent. The price had been reduced, so I was very fortunate. Delivery was quick and efficient. No need for return or refund. Overall very satisfied and will recommend to friends.
posted 1 year ago - Patricia R
Return the unwanted pair & well give you a full refund.
posted 1 year ago - Christine