Broadway Partners Reviews

4.6 Rating 284 Reviews
A
Happiness Grade
A

Customer Service - Good

91.86%
Industry Average
Absolutely amazing. The customer service is second to none and I cannot recommend them enough 300 mbps package and speeds constant much better than my previous supplier
posted 1 year ago - Damian Warlow
The service has been rock solid so far - fantastic to have decent broadband in our rural location at last.
posted 1 year ago - Kevin Rogers
Very good Customer service helpful and friendly people on the phone .The engineers were polite and friendly and left no mess.so far so good!
posted 1 year ago - Beryl Dando
Communication with the company was straightforward and simple. Once we had agreed to have broadband the installation was next day and done within a couple of hours. Everything was done efficiently with a excellent customer service.
posted 1 year ago - Paul Holland
All staff have been friendly, efficient and extremely helpful. I was given clear information, instructions about how to claim the grant from Access Cymru, and excellent customer service from initial enquiry right through to installation and billing. The service and broadband speeds I was promised have been delivered and the whole process has been a pleasant surprise. I'd have no hesitation in recommending Broadway Partners.
posted 1 year ago - Jenni Lloyd
Having recently moved into a new house we have been absolutely delighted with the personal care shown by everyone we have engaged with at Arran Broadband. A special thank you to Michelle for outstanding customer service!
posted 1 year ago - Tim Griffin
Broadway have responded speedily to resolve what had been frustratingly slow speeds and we now have around 40mbps Excellent and responsive service. Hopefully it will remain at that level
posted 2 years ago - Bruce Smith
Broadway's customer service has been great since we were connected to their fibre network in February. Any teething issues we've had have been dealt with quickly and efficiently. Very happy with the broadband and VoIP services
posted 2 years ago - Anonymous
Great product so far and good value for money. We are truly in the middle of nowhere and up to now we are receiving strong signal and internet working well. What is really distinctive is the customer service which is seriously some of the best customer service I have ever experienced. Michelle replied almost immediately every time, sorted everything out quickly and efficiently and always in a very friendly way. Outstanding!
posted 2 years ago - Martin Lowder
Five star service from Broadway Partners and their agents on the island. Download and upload speeds are more than acceptable and the entire experience is seamless and efficient.
posted 2 years ago - Alastair Milne