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BT Reviews

1.4 Rating 836 Reviews
A-
Happiness Grade
A-

Customer Service - Good

86.44%
Industry Average
“ I spoke to Dylan this morning and his approach was very professional and he took his time explaining things and other options i had. I will recommend this service. ”
posted 2 months ago - Jeff Foster
“ My BT Broadband Service is excellent with very helpful staff. I would like to thank Tom for his patience and understanding. ”
posted 1 year ago - Mrs Linda Fletcher
“ I am Sandra. Thank you Mrs. Roberts Lee Recovery Service for your life-saving services you rendered me last week. I can at least now reinvest my money in a true and safe investment. And to all those whose money has been defrauded, give these agents a trial. I can tell you all that they are reliable, below is their Contact address (robertslee 6 1 8 @ gmail....com) +1 8. 5 6-5. 4. 9 - 74 69 ”
posted 2 years ago - Sandra Ruby
“ superb service could not be happier than with a business that has its call centre based in the uk that understand your needs completely ”
posted 2 years ago - Colin Hetherington
“ Always get problems sorted , great customer service ”
posted 4 years ago - Jane Hinton
“ I spoke to a customer service member called Ben. He was new in the job but I cannot praise him highly enough for his customer service. He was warm, friendly, very patient and came over as such a nice person. It was so nice to speak to someone so pleasant and he answered my query really professionally. Well done to Ben. ”
posted 4 years ago - Carile Leyshon
“ Always helpful and ready to help and listen great customer service ”
posted 5 years ago - Anonymous
“ Updated our broad band, good service, and good product, fibre optic broadband. Good customer service, always polite ”
posted 5 years ago - Julie Spencer
“ BT customer service has been excellent, operators have been helpful and very efficient and friendly ”
posted 5 years ago - Elsie Mcguire
“ Had a very complex situation resolved, the man I spoke to had excellent customer service skills, explaining everything as we spoke, he was very patient as I am a bit of a dinosaur when it comes to technology. Well done BT, you should employ more people like him. ”
posted 5 years ago - Tracey Rogers