“
superb service could not be happier than with a business that has its call centre based in the uk that understand your needs completely
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posted 2 months ago
- Colin Hetherington
“
Always get problems sorted , great customer service
”
posted 1 year ago
- Jane Hinton
“
I spoke to a customer service member called Ben. He was new in the job but I cannot praise him highly enough for his customer service. He was warm, friendly, very patient and came over as such a nice person. It was so nice to speak to someone so pleasant and he answered my query really professionally. Well done to Ben.
”
posted 2 years ago
- Carile Leyshon
“
Always helpful and ready to help and listen great customer service
”
posted 2 years ago
- Anonymous
“
Updated our broad band, good service, and good product, fibre optic broadband. Good customer service, always polite
”
posted 3 years ago
- Julie Spencer
“
BT customer service has been excellent, operators have been helpful and very efficient and friendly
”
posted 3 years ago
- Elsie Mcguire
“
Had a very complex situation resolved, the man I spoke to had excellent customer service skills, explaining everything as we spoke, he was very patient as I am a bit of a dinosaur when it comes to technology. Well done BT, you should employ more people like him.
”
posted 3 years ago
- Tracey Rogers
“
Reported line fault on Tuesday
25th august repaired Wednesday 26th august
Excellent service
”
posted 3 years ago
- I M Jones
“
He is by far the best customer service person that I have spoken to on BT.
”
posted 3 years ago
- Wayne Fox
“
Fantastic customer service, had an issue but resolved on first call!
”
posted 3 years ago
- Anonymous