Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01375 258023

Email:

sales@buildersmerchant.com

Location:

Merchanting, 44 Stores, 44 Berth,
Tilbury
Essex
RM18 7HP

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Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Builders Marketplace themselves were extremely helpful and polite , however their delivery partner were exactly the opposite, took 5 days to eventually deliver to the correct address”

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Posted 3 years ago

“delivered speedily and well packaged”

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Posted 3 years ago

“Good product excellent delivery, delivery expensive but arrived in good condition but the edges had some damage. This wasn't important as the edges are going to be covered.”

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Posted 3 years ago

“Good and easy to use web site got what I needed.”

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Posted 3 years ago

“Good service, materials arrived quickly. Wasn’t informed of delivery so it was lucky that someone was there to take delivery. A brief email with delivery date would have been really useful”

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Posted 3 years ago

“Product arrive in acceptable time frame. was kept well informed of progress on my order to delivery. Unfortunately one of the boards was damaged, but was dealt with effectively and refunded immediately.”

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Posted 3 years ago

“Good experience with customer support and prompt informed help”

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Posted 3 years ago

“Good but took a really long time for delivery which was a shame”

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Posted 3 years ago

“A 4' x 2' sheet of plywood in a thickness that I couldn't get anywhere else, delivered in a cardboard box by courier”

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Posted 3 years ago

“Good service and replacement panel arranged urgently after non arrival of first one”

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Posted 3 years ago

“good quality good price; delivery delayed”

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Posted 3 years ago

“Item we ordered was not quite as clear as we expected.”

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Posted 3 years ago

“Very good pricing and excellent service. The delivery arrived 2 days earlier than I expected.”

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Posted 3 years ago

“Quickly delivered, only thing that could have been better is receiving a call/email/text to let me when it would be delivered.”

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Posted 3 years ago

“Had a problem with first order but a replacement was sent out and I received a phone call to check that everything was alright with replacement. Staff friendly and helpful.”

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Posted 3 years ago

“Ordered some materials, delivered in 3 days, sooner than expected. We were not in put materials stored safely out of sight in our car port Great service”

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Posted 3 years ago

“Good price, fast and economical delivery”

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Posted 3 years ago

“Bin is good & cheaper then anywhere else. But click & collect not like screw fix or b & q or any other outlets. It’s take 5-7 days to collect. They have improved click & collect facilities”

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Posted 3 years ago

“Order changed as I was awaiting delivery but nothing cricial and the order was delivered judt 3 days later.”

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Posted 3 years ago

“Great service ,very quick delivery .. Was a mark on the face of the board but managed to re gig to leave it out ..”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews