“This company will let you down in a big way, so please save yourself the stress and go elsewhere. You will encounter constant grief trying to get the lessons you've paid for, and if you're unfortunate enough to get a certain instructor,(your forbidden to name names) then they probably won't even show up. Huge disappointment, please go with somebody else.”
“My daughter booked 32 hours of lessons and a test with Bumpers Southampton. She paid the full amount. The instructor said he could only give 26 hours and the test. She had 26 hours of lessons, took the test and failed. She asked for the money back for 6 hours lessons (£132), a pro rata part of the fee paid to Bumpers (about £59), and the test fee (£62). Bumpers have only paid back the 6 hours of lessons.”
“I had the worst experience with an instructor Latch, at Bumpers. I paid for 40 hours intensive over a month with a test at the end.
Latch was not informed that this was the structure I requested and brained me.
His lessons went well at first, then started to be late for lessons consistently.
After only 20 hours of lessons he had me booked in for a test.
Just before the test I was nervous and not driving as well as I had before. He got really mean in the lessons leading up to my test.
Just before the test, he kept on saying that I was driving poorly on purpose and that I wanted to fail.
He also regurally made comments about 'women drivers' and jokes at my expense.
0/10 would not recommend.
When I contacted the company to ask for the rest of the lesson money to be refunded I was ignored.
I feel they did not provide a good service and that they practically stole from me.”
“Thank you for being so good with my son Luke ... He had a difficult time trying to get an instructor he "gelled" with and how lucky that we chose Bumpers and you were assigned to us... What a good find for Luke. Just the right amount of banter mixed with .... Good old fashioned teaching - perfect!! (mum)
Not only was Latchman Drepaul a calm and informative instructor, Ken was brilliant also, helping source an additional test within two weeks. Even though this test was out of area for me, Latch covered off all the necessary "difficult" situations like bus lanes and one way streets, and helped me stay calm so that I passed my test!!! (Luke)
We will recommend Bumpers whenever I can.”
“Having never driven before I was a little skeptical that 32 hours would be enough to reach a standard to pass the practical exam, especially when they were to be completed over just 9 days. Latch, my instructor, was professional and punctual throughout and was able to cover the content quicker than anticipated due to his experience. His manner was superb, always striving for perfection which meant that I was gaining confidence quickly as we approached the exam. I could not have asked for a better instructor. In the end I passed first time with 2 minors, with all credit going to Latch and Bumpers. Thanks guys!”
