“Bunq bank never fails to impress, for the secind time my pension failed to be transfered without any particular reason! After one qeek of waiting ans generic answers i was told the counterpart bank was closed or, later on that the transfer was held and not released by the receiving bank. When i visited my banking officer, she asked for a swift number which Bunq could not provide and as a result, the money was refunded into my Bunq account the next day!
The next banking transaction went even more wring. It has been 3 weeks now that the transfer was initiated, and this is the last amount of money i had so i could close ny account and finish my dealings with the bank. I keep being told that the money is in the BANKING CLOUD and they have no power to reach it! Really? There is no live support and mist answers are automatically generated. Employees are disgruntled and underpaid. My next step is to report them to banking authorities.”
“As soon as I open the account and put in the first €4,000, when I make 2 transfers they close my account and tell me that my use of the account is unusual and that my funds will be frozen for at least 4 months. They haven't asked me for any details or anything. Please let me know when you file a collective lawsuit.”
“The service works great. However, once you have an issue it takes for ever to solve it. No human interaction and a stupid AI system. Stay away from Bunq”
“WARNING
WARNING. ‼️ SCAM
Very very very very very disappointed and dissatisfied from the customer service. Very selfish and played with my money. Blocked my account after a couple of transactions and I have struggled with them for 6 hours to take off the blockage. After that another few transactions and they blocked my account permanently with a considerable amount of money on it.”
“They closed my freshly created account without giving an explanation and now can’t reply on my concerns, customer service is just a bot with templates”
“I was scammed 800eur from a person from this bank. Reading the reviews from the bank which the scammer is at: Tunisstraße 19-23, 50667 Köln, Germany, looks like i'm not the only one. More than 15 people have been scammed by the same place. What measures are you taking about it? One person was defrauded of 6,500 euros. The government should do something to close this bank. Security and fraud prevention should be a top priority for a bank whose slogan is "bank of The Free". I am more than disappointed with the feedback and correspondence I have received from the bank in the process of identifying the fraudster and getting my money back.
Would NEVER recommend the bank to anyone.”
“I strongly believe Bunq is a scam.
I received a payment of 400 euro in my account without checking that they do not allow 3rd party funding and they closed my account and kept my funds.
They hold my funds since 19 of July 2023.
After several emails I have sent and explained the reason of the Inbound, my funds are still on hold and no updates.
They have never gave me my funds back.
Be careful”
“Bunq CRIMINAL BANK STEALING CUSTOMERS MONEY!!!
STAY AWAY FROM THIS CRIMINAL BANK !!!
DON'T TRUST THIS BANK !!!
BUNQ ARE STEALING CUSTOMERS MONEY !!!
BUNQ STOLE ALL OUR MONEY!!!”
“They promised to help me recover my money worth £130,000, and demanded for £3,000 which I paid before service and for a whole 7 months , nothing was done, I actually gave up , suddenly I met a friend who introduced me to an agency who recovered my money for me, I paid them before they did it , I took the risk of paying £ 5000, and I got back all my money”
