“La verità sul servizio di supporto è piuttosto nel mezzo… Non ho avuto problemi con la loro hotline, ma immagino dipenda dal piano che hai. A parte questo, il banking è semplicemente migliore di quello tradizionale…”
“Opening an account took around 5 minutes, and most features were easy to locate after 2 or 3 sessions. I guess it’s cuz of the layout, it’s very modern.”
“It wasn’t my first neo bank experience so I can compare. Bunq is better in certain things than the average neo bank:
More effective budgeting system that allows to customize ibans like you want
I’d say a more effective premium plan. It made a difference in saving on some fees.
What I don’t like though, is their support. Sometimes it seems better to ask finn that wait for them,.”
“Originally, bunq was my only way to do mobile payments without docs. It helped that I didn’t need a local EU ID to perform transactions. Didn’t even need to go anywhere else to open a bank account and virtual card. Now, when I got docs, i just don’t feel I need to switch to another bank. Stable transactions and the same level of convenience, for what I actually liked this app.”
“didn't actualyl think i'll be using a ,neobank, but I guess i didnt know much about them... its in the app and it works good. dont know why you may need 25 ibans, but 3 of them i use for different spendings.”
“Uhh... opening an account took longer than advertised. It’s not 5 or 10 minutes, I’d say 20-30 minutes. Once in though, it’s smooth. So far I’m on an elite subscription. ;P”
“The most intriguing thing was being their support, which seemed to have mixed reviews. Tbh it’s not that bad like people says. Better to use their SOS hotline for better response time.”
“Ich war ziemlich beeindruckt zu sehen, dass sogar Kinder ein Bankkonto bei bunq eröffnen dürfen. Früher hatten wir solche Möglichkeiten nicht lol. Jedenfalls ist es aus mehreren Gründen ziemlich cool:
- Einfach Taschengeld schicken
- Kann seine Ausgaben leicht kontrollieren
- Sie lernen von klein auf, wie man richtig mit Geld umgeht, was für die Zukunft entscheidend ist.”
“for daily payments bunq has been solid for me.
I like that I can change the card setting myself without contacting a personal manager every time. Also, the whole history of transactions is really transparent. I could see all the money in and out. It gives me peace of mind knowing what I’m doing actually.
I had a few interactions with support, sometimes they’re slow, on other days they reply within seconds. I guess everything depends on their workload...”
“Bunq is my budget saviour for real! I am in love with how easy this app makes managing my monthly savings goals. I didn’t get it in the beginning, but finn explained to me well how to understand my spending habits, which changed my mindset. My only real issue is that customer service might be slow to answer, but it’s doesn’t happen regularly. All in all, I can’t imagine going back to a regular boring bank anymore”
“The bunq mobile app has plenty of useful features for travelling and budgeting purposes. Of course, it was a real surprise for me to get a bunq elite subscription for free. I decided to take full advantage of it.
Travel tips, exchanging money at low rates, creating multiple bank accounts in different currencies, all these processes went smoothly. I also order a physical card, I’d not say it was fast, it took about one week to arrive. Overall, the bunq feels very solid.”
“The banking license and regulation ensure that capital deposits are fully protected under standard regulatory frameworks. The deposit insurance is up to 100k euro, which is more than enough for me. Won’t keep more than 50k anyway, so I’m fully secured”
