“It’s noticeable that bunq was created for people who want to control money properly. I created accounts for different purposes from investing to personal purchases. And automatic payments distribute all incoming money into different accounts quickly. 2bh, that makes budgeting lighter. :)”
“Chatted with their support (was kinda new to me because before with my old bank i used to call bank managers and then wait for minutes so they could sor things out) - an d it was super fast, even it's chat bots i don't care - i got all the info i needed and when smth was missing or i need clarifications, i guess the real human was behind and s/he helped me, especially with expalining their interest rates in the svaings. Enjoyn my experince.”
“Over the years UX has become better. They cut some unnecessary things and added some good stuff, making the app overall more usable.
It even worked for some serious transactions, no sudden glitches that could wipe out the whole acc lol.”
“generally s[peaking, i felt a bit lost in the beginning. It was my first time working with an online bank. but, finn assistant was nearby and helped me during the adaptation.”
“wij hadden beide een free account icm een gezamenlijke rekening en voor het aanmaken van een extra spaarrekening MOEST ik naar Trial van Core. Toen ik terug wilde naar free kon dat niet, ik zou dan onze gemeenschappelijke moeten opheffen. Daar baal ik eerlijk gezegd van. Ik wordt nu gedwongen om Core te houden. ivm die gemeenschappelijke rekening. Misschien eens bij een andere bank kijken hoe het daar werkt.”
“I wasn’t expecting this kind of experience for budgeting. Unlike all other banking apps, where you get that boring pie with your spendings, here you can even plan in advance, allocate budgets, put limits, pretty much everything you can think about budgeting. Really good”
“c'est cool d'avoir un compte joint avec ma sœur. Tout est visible et ça nous aide à rester dans notre budget. Genre ça nous rend plus disciplinées financièrement”
“it was good to have nice currency exchnage rates when i was abroad - no doubt and no complaints about that for sure.
i just felt a bit forgotten when after sending my questions to their support, i had to wait for them to provide their feedback. I dislike talking to chat bots and prefer asking questions directly real people...makes me feel connected to the company, not just plain ai generated text, so i think it'd be better if they expanded their support staff”
