“What I appreciated is that they really listen to customer feedback. Like it was with support. They solved the problem of slow support, by adding property sos line.”
“switched from a traditional bank and immediately noticed how advanced these digital banks are. Didn’t expect this level of efficiency. Like that bunq has almos eliminate the boring bureaucracy and opening account was so fast. And the commission, i use the core plan, is pretty low”
“...it was the pro plan with its multiple features that made me interested in their services. I did some trial use, liked it. It's been fun ever wsince. I hoping they will recduce some costs or ad more features in future.”
“I did my research on bunq before I opened an account here. I was a bit afraid to be honest because there are many complaints about the customer support. And it’s a digital bank, customer support is very important when you deal with online platforms. No branch to visit if things go wrong. I've had an account for two months and out of curiosity contacted the support a few times. Always got an immediate response. In my experience, the support is okay,. Just wanted to share this”
“The Bunq pro plan actually stands out amongst the others cuz it combines all their useful tools in one package:
- Multiple bank accounts for better budgeting
- AutoSave to build savings
- Easy card controls directly in the app
- Money management tools
- Free ATM withdrawals (limited per month tho)
Anyway, for active users this acc features will make everyday banking more convenient.”
“getting free bunq elite subbcription is what i i didn’t expect at all. I thought it’s just a marketinzxg gimmick. In reality, they really offer the fattest plan for every new user for 30 days. I found it very interesting.
Never seen such loyal banks before. As a result, they conquered my trust and I’ve decided to stay here for a long time. Ofc, it took a few weeks to get used to all bunq tools because there are many of them, but the overall impression is positive.”
“Добрый день! Очень довольна системой работы Bunq !!! Всё очень просто, доступно, понятно, всё работает мгновенно как служба поддержки так и денежные переводы. Много разных интересных предложений. Рекомендую и Вам !”
“4 months ago, I was in a local conventional bank branch, waited 3 hts to complete simple papers. I was so fed up I had to look for alternatives. I was thinking between N26 and Bunq, I chose Bunq and I think I did the right decision.
Even tho not so happy with UI of the app, the features are quite diverse that it's hard to say no to this digital bank. Also what I really appreciate is that plans aint so expensive. if u r not happy with Bunq Elite, you can go to Bunq Pro because it has almost the same features... perks like foreign IBANs, flexible exchange rates - for digital nomads like me”
“I was thinking between bunq and… another digital bank, its name doesn’t matter.
I have had an account for about three months, and now I’m sure I made the right choice. The core plan is the one I use. It’s cheap and has all the features and tools I need and use.
I really dig their concept, keeping it real and practical.”
“My mobile dashboard interface is snappy, though rarely authentication loops can take a bit longer than expected...I guess it's one of its kind in managing personal capital just online. Glad i don't have to waste my time on talking to mnagers”
“Can't say I got to their actual human team in support, but I nevertheless found the answers in the knowledge base, It's quite huge to be honest. In past there was more of a community answering, but now it's all AI. Does the job, can't complain.”
“Liebes Team,
ich würde auch 10 Sterne vergeben.
Wenn man Hilfe benötigt, wird man freundlich und kompetent bis zur Lösung geführt.
Kontogebühren sind super.
Diese Bank ist in allen Punkten bestens zu empfehlen !!!”
“Bunq has been great while living abroad, but I never withdraw money because it is 7€ each time which is insane, I have to pay 18€ a money to plant trees, and I‘ve had 2 encounters with Riverty because something goes wrong with Bunq in terms of refunds and Amazon! Very frustrating”
