“Don’t get why there are so many complaints about their support. Whenever i tried to reach them they:
- respond instantly
- always helpful
- very friendly”
“switched from a traditional bank and immediately noticed how advanced these digital banks are. Didn’t expect this level of efficiency. Like that bunq has almos eliminate the boring bureaucracy and opening account was so fast. And the commission, i use the core plan, is pretty low”
“...it was the pro plan with its multiple features that made me interested in their services. I did some trial use, liked it. It's been fun ever wsince. I hoping they will recduce some costs or ad more features in future.”
“I did my research on bunq before I opened an account here. I was a bit afraid to be honest because there are many complaints about the customer support. And it’s a digital bank, customer support is very important when you deal with online platforms. No branch to visit if things go wrong. I've had an account for two months and out of curiosity contacted the support a few times. Always got an immediate response. In my experience, the support is okay,. Just wanted to share this”
“getting free bunq elite subbcription is what i i didn’t expect at all. I thought it’s just a marketinzxg gimmick. In reality, they really offer the fattest plan for every new user for 30 days. I found it very interesting.
Never seen such loyal banks before. As a result, they conquered my trust and I’ve decided to stay here for a long time. Ofc, it took a few weeks to get used to all bunq tools because there are many of them, but the overall impression is positive.”
“4 months ago, I was in a local conventional bank branch, waited 3 hts to complete simple papers. I was so fed up I had to look for alternatives. I was thinking between N26 and Bunq, I chose Bunq and I think I did the right decision.
Even tho not so happy with UI of the app, the features are quite diverse that it's hard to say no to this digital bank. Also what I really appreciate is that plans aint so expensive. if u r not happy with Bunq Elite, you can go to Bunq Pro because it has almost the same features... perks like foreign IBANs, flexible exchange rates - for digital nomads like me”
“My mobile dashboard interface is snappy, though rarely authentication loops can take a bit longer than expected...I guess it's one of its kind in managing personal capital just online. Glad i don't have to waste my time on talking to mnagers”
“Het overstappen van ING naar BUNQ gaat soepel. Alle communicatie gaat via AI chats. En, hoewel niet altijd het antwoord waarop ik hoop, wel snel een reactie en duidelijkheid. De rente is veel schappelijker en is ook meteen omhoog bijgesteld na het nieuws over de renteverhoging. Kom daar maar eens om bij de gevestigde orde.”
“goede app. rente goed. Alleen voor gezamelijke rekening moet de echtgenoot eerst zelf een rekening openen. was lastug om mijn vrouw op en/of te krijgen. De reden is onduidelijk.”
“Many think that for travelling the most advanced plan is best. In reality for most needs even the core account is doing fine. No fx exchange fees, eSim included, sub-accounts in different currencies… only travel insurance is missing.”
“This app is spot on for saving, investing, and even spending.
For saving, they’ve got joint account and multi currency accounts, not just euro, which is obviously not the best investment interest rate wise.
For investing, stocks and crypto were integrated right inside the app.
For spending, it’s their automation, so I couldn’t say that banking was the best on core plan. No discounts at all.”
“I gave it a try, even though I was a bit hesitant because I read so many reviews and complaints from people about their account being blocked out of the blue.
I verified my account at the very beginning, transferred funds with my other visa bank card from another bank, and it worked as expected.”
