“Sent my vehicle for bodywork repairs through the insurance, first of all the Body shop Greg miscommunicated on the repairs carried out as they didn’t done the repair as been told, when i disputed the repairs, been informed that they gonna call the insurance engineer to come and inspect the repairs, without consulting the engineer and myself they given a second go to the repairs and ruined the bumper paint as half bumper was of different colour and half of different colour, when again disputed again told me that they are going to call the engineer and then told the insurance company, that they are not interested in doing any more repairs on my vehicle and also informed their other dealerships not to take my car in for any sort of repairs, i tried to contact the General Manager but after a long delay received a reply of my email which was irrelevant and not satisfying, the dealership damaged my car while in their possession. The vehicle reg is ( N18 UBR). This is a complete discrimination and racism to telling all their dealerships not for taking my car in for any sort of work, i am a regular Toyota customer and buy cars from them every year, but at this time i am not happy with the service provided and i would never be going back to them for my future cars. I do not accept this type of discrimination and racism from a well reputed dealership. I am attaching the independent engineer report for your Satisfaction Burrows Toyota, which confirms that you are bunch of liers and your works carried out on the vehicle was of unsatisfactory quality and sub standard.”
“Just taken delivery of new CHR ECXEL and the whole process was made so easy because of the professional,knowledgeable and courteous staff. From the moment you walk in you are made very welcome and at no time was there any pressure selling .This I found very pleasing. Special mention to Dan Holmes who sorted everything out for me,nothing was too much trouble and to the "Boss" Mr Steve Burrows whose assistance,was much appreciated.
This dealership is very much a 5 star company and I would not hesitate in recommending them to anyone in the market for a new or used vehicle”
“Just want to commend the friendly, excellent and professional service I received from Jack and Dan when recently visiting their showroom . Nothing was too much trouble , no pressure , plenty of time to look round and test drive the vehicles interested in .”
“Sent my vehicle for bodywork repairs through the insurance, first of all the Body shop Greg miscommunicated on the repairs carried out as they didn’t done the repair as been told, when i disputed the repairs, been informed that they gonna call the insurance engineer to come and inspect the repairs, without consulting the engineer and myself they given a second go to the repairs and ruined the bumper paint as half bumper was of different colour and half of different colour, when again disputed again told me that they are going to call the engineer and then told the insurance company, that they are not interested in doing any more repairs on my vehicle and also informed their other dealerships not to take my car in for any sort of repairs, i tried to contact the General Manager but after a long delay received a reply of my email which was irrelevant and not satisfying, the dealership damaged my car while in their possession. The vehicle reg is ( N18 UBR).
This is a complete discrimination and racism to telling all their dealerships not for taking my car in for any sort of work, i am a regular Toyota customer and buy cars from them every year, but at this time i am not happy with the service provided and i would never be going back to them for my future cars.
I do not accept this type of discrimination and racism from a well reputed dealership.”
“Great customer service and great staff to deal with worksop branch made me very happy and made me feel very welcome highly recommend the staff and service. Glad to be a owner of a great car.”
