“Phoned to ask if the black friday deals applied in store as i would like to come and buy some parts i've been saving up for and come and pay for them cash in the Ilford shop. Was told yes thats fine, but the black friday deals are online only. So i travelled down 2 1/2 hours only to be told by a reall offish member of staff at the store that they dont take cash any more. Why didnt they tell me on the phone when i called to ask that before letting me drive all that way? They said the boss is too tight to pay 1p to put the cash in the bank, and now have lost all future business from me.”
“Commande d'un démarreur pour Caterham qui ne s'adapte pas.
Demande de retour effectuée dans les temps mais plus aucune réponse de leur part malgré les nombreuses relances.”
“I’ve brought a few things from them but this time needed some help. I’m after 2 breather hoses and some spark plug leads. 3 days later received an email stating they don’t stock what I need. I’ve been on site today and found 1 pipe I need and leads.”
“I ordered and received a BH8 bell housing which was to fit my Cologne V-6 to a T-5 trans. Unfortunately the starter they recommended did not fit their bell housing. The stock starter will not fit their bell, and they as of now one year later as far as I know still cannot provide a starter that will fit their BH8 bell and work with the stock Cologne 2.8l ring gear/fllywheel. So my project is stalled and as it seems orphaned.”
“I couldn't be more annoyed with Burton Power. I ordered and paid for a head gasket set that was urgently required. It was shown as in stock, so I ordered online and paid extra for 1-2 day courier delivery service. I had no reply to an email I sent a couple of days later to check on status, and after phoning I was told by someone, that sounded half-a-sleep and totally uninterested, that the head gasket was not even in stock! Completely messed up my planned weekend away. If I had not contacted them, who knows how long I would have had to wait for the parts - and how can BP justify charging extra for a fast delivery if they haven't even got the item in stock? Totally disgusted with Burton Power, their total lack of professionalism and indifferent attitude.”
