BE Offices Reviews

Name: BE Offices
Address: 20 Garrett Street, London, London
Rating: 4.74

4.7 Rating 410 Reviews

94 %

of reviewers recommend BE Offices

Company Reviews

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Metrics

4.7

Based on 410 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

02079596000

Email:

julie@beoffices.com

Location:

20 Garrett Street,
London
London
EC1Y 0TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company! We were a tenant at 150 Minories for several years and moved out at the end of our contract in January 2026. We are still chasing the return of our deposit months later - a settlement proposal ignored, correspondence unanswered since February, and the same pattern others describe of being passed around while calls and emails go quiet. In the final months the building was run down badly. Damage to the stair safety coverings repeatedly taped over, unreliable lighting in the offices, common areas and lifts, toilets frequently blocked or out of order with buckets under leaking sinks and broken hand dryers, damp in a stairwell severe enough that part of the ceiling collapsed, and security doors that no longer locked - a serious issue when you host clients in your space. We raised all of it in writing and were told it had been passed to the relevant team. Nothing was fixed. This is no longer about a slow refund - it is a company holding on to money it has no right to keep and betting that customers will give up before they get it back. We will not.”

Helpful Report

Posted 1 month ago

“No support from the team on the issues we raise regarding the buildings network infrastructure. Emails have gone unanswered & ignored since the 14th of July. Fobbed off each time we call.”

Helpful Report

Posted 2 months ago

“Loved the offices at 150 Minories and the BE people there but since we had to vacate in January 2026 BE has not returned our deposits and owe us over £17,000. Despite numerous emails and phones calls, no response from anyone at BE. Very poor show and unprofessional from BE. Sadly, will have to resort to debt collection/legal action if not resolved very soon.”

Helpful Report

Posted 3 months ago

“We currently work from the Westminster offices and have had no water for days. the onsite Manager is not in for start of the office hours for any updates. The only updates were the previous week to say sorry out of our control. Offices were unable to update staff ahead of Monday morning start if to attend the office at all. Bottled water is supplied but not enough. No updates from Head office even after stating this is a health & safety issue they were not interested.”

Helpful Report

Posted 2 years ago

“Poor treatment on renewals with aggressive tactics used by renewals manager so left. Building tired and things like cleaning of toilets poor and cleaners signing for checks hours in advance.”

Helpful Report

Posted 3 years ago

“Avoid renting from this company. They changed locks on my office and didn’t allow access because part of the rent for June £600 was paid with 6 days delay following pandemic business lockdown. I informed them in advance that rent will be paid with 1 week delay. After receiving the outstanding payment of £600 on 6 June they blocked access from 8 June despite rent was paid in full until 30 June. I sent them SCREENSHOT of payment immediately on 6 June . They didn’t even allow to move out on weekend because management was on day off and locks were changed. Such a horrible treatment from company. I complained to senior management and asked for compensation for harm to my business which suffered financial loss and cancellation of fully booked days of clients . They said there will be no compensation and they had all right to do so because rent was not paid on 1 June !!! Be careful who you are renting from. Searching last minute for alternative office to move to.”

Helpful Report

Posted 5 years ago

“We would never take office space with BE again! They were not flexible, adaptable, or understanding through Covid.”

Helpful Report

Posted 5 years ago

“Expensive, terrible customer service, always seeking the upper hand over clients, rather than working on a win-win. We were with them for 18 months, and they reneged on several agreements made at the point of sale once were were in the building, were unreasonable during Covid, the only one of our suppliers who would not entertain a payment plan in this challenging time but instead demanded we go into liquidation if we were to be late with payment, a time that saw us lose 80% of our revenue overnight. Totally lacking humanity, common sense, the longer term perspective. Not to be trusted.”

Helpful Report

Posted 5 years ago

Dear Ms White, We are sorry for your feelings on this matter. We feel we tried to work with you throughout this period offering options and payment plans, which you initially agreed and have then reneged on. We always try our utmost to have very satisfied clients, and we have an outstanding track record with this, which we hope you experienced for the most of your initial time and renewal with us. If you would like to talk over things in a constructive manner again we are, of course, open for further discussions.

Posted 5 years ago

“The parking for visitors has been limited to just 7 places even though there must be a hundred spare places at the Basingstoke site. When I moved here a key factor was that I was assured there was plenty of visitor parking. The nearest public parking is 10 minutes walk away. Business Environments treat their customers like they do not matter. I now tell all my business contacts how bad BE is . Worst business decision they could make!”

Helpful Report

Posted 8 years ago

“These are very well run offices with good staff however a major inconvenience is that visitors parking spaces are severely restricted even though there must be a hundred vacant spaces at the Basingstoke site. The nearest public parking is 10 minutes away which means that it is not practical to have customer meeting in the office. Not good.”

Helpful Report

Posted 8 years ago

“Forced to sign a new contract yet again with increased rent of 5% for a tiny office, despite being promised last year there would be no increase after an outrageous increase. Now after renewing am told that unless I pay £55 per month for every client I received a letter for e.g. once a year HMRC sent me a letter an an accountant stating that my client needs to file a tax return. Now BE said if I don't pay £55 per month per client for all my clients they will send my post back to sender. This is the worst service provider ever. Would not recommend them to anything. The goalposts keep changing.”

Helpful Report

Posted 10 years ago

For the record, you have been in occupation of our Business Centre in Wembley for the last 4 years and wanted to renew. You were not forced to sign a new licence. The increase in the licence fee is in accordance with market rates and at no point were you promised there would not be an increase. You are in breach of our rules and regulations in using the Centre as a registered office address for numerous companies and receiving post and other goods at the Centre on behalf of those companies and others which puts us at risk as we have not been able to carry out the necessary due diligence required by law on these companies. The goalposts have not moved. We continue to provide an excellent service to all of our occupiers at competitive rates. If you are not prepared to comply with these legal requirements, regrettably, you have to leave.

Posted 10 years ago

“So far I am not impressed. You have sent our mail back and Emma is getting nowhere getting this set up. what can we do to correct the problem here. Kathy Webb”

Helpful Report

Posted 10 years ago

BE Offices is rated 4.7 based on 410 reviews