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Buyagift Reviews

4.5 Rating 11,746 Reviews
F
Happiness Grade
E

Refund - Difficult

38.10%
Industry Average
When I finally got through they said they couldn’t refund the voucher for false advertising only give me credit for another voucher.
posted 2 years ago - Rebecca
I want my refund or for them to list the actual cost on the website.
posted 2 years ago - Anonymous
I have only provided 1 start because i was quick to recieve my order! I decided 1 hour after buying the day out that my son really didnt want to do it for his birthday so i went to contact them for a refund.
posted 2 years ago - Miss Swindells
5 years prior to the voucher been purchased!! When I went on to live chat, I was told by Ian, sorry you can't have a refund as it's outside 30 days, and I had to rebook to something different.
posted 2 years ago - K
WHSmith(where the voucher was purchased) are refusing to refund us and pushing us back to Buyagift.
posted 2 years ago - Furious customer needing a refund!!
Beware of this people. Bought a voucher experience and my booking date was cancelled by the restaurant because they were closing. When I tried to contact buy a gift for a refund I only got through to an online chat with recorded q&a so I didn’t get anywhere. I find this company’s customer services really bad, in fact it was useless to me. I will be enquiring about my legal rights to a refund.
posted 2 years ago - F.B.
I refused and asked for a refund.
posted 2 years ago - Kamil
AVOID AT ALL COSTS! They keep your money hostage refusing refunds! I've just had the most unbelievable experience with this company, which I'll detail here: I wanted to book an experience last week which had a hotel I liked, so I bought the voucher for it.
posted 2 years ago - Oliver Basi
No mention of a refund for the non weekend, non London stay of course.
posted 2 years ago - Patrick
had to leave early next day a day early as no sleep all night - Buyagift refused to refund even though hotel was not fit to stay in with mould, stains and non working air conditioning.
posted 2 years ago - Rose