“
When I finally got through they said they couldn’t refund the voucher for false advertising only give me credit for another voucher.
”
posted 2 years ago
- Rebecca
“
I want my refund or for them to list the actual cost on the website.
”
posted 2 years ago
- Anonymous
“
I have only provided 1 start because i was quick to recieve my order! I decided 1 hour after buying the day out that my son really didnt want to do it for his birthday so i went to contact them for a refund.
”
posted 2 years ago
- Miss Swindells
“
5 years prior to the voucher been purchased!!
When I went on to live chat, I was told by Ian, sorry you can't have a refund as it's outside 30 days, and I had to rebook to something different.
”
posted 2 years ago
- K
“
WHSmith(where the voucher was purchased) are refusing to refund us and pushing us back to Buyagift.
”
posted 2 years ago
- Furious customer needing a refund!!
“
Beware of this people.
Bought a voucher experience and my booking date was cancelled by the restaurant because they were closing.
When I tried to contact buy a gift for a refund I only got through to an online chat with recorded q&a so I didn’t get anywhere. I find this company’s customer services really bad, in fact it was useless to me.
I will be enquiring about my legal rights to a refund.
”
posted 2 years ago
- F.B.
“
I refused and asked for a refund.
”
posted 2 years ago
- Kamil
“
AVOID AT ALL COSTS! They keep your money hostage refusing refunds!
I've just had the most unbelievable experience with this company, which I'll detail here:
I wanted to book an experience last week which had a hotel I liked, so I bought the voucher for it.
”
posted 2 years ago
- Oliver Basi
“
No mention of a refund for the non weekend, non London stay of course.
”
posted 2 years ago
- Patrick
“
had to leave early next day a day early as no sleep all night - Buyagift refused to refund even though hotel was not fit to stay in with mould, stains and non working air conditioning.
”
posted 2 years ago
- Rose