Login
Start Free Trial Are you a business? Click Here

Buyee Reviews

4.0 Rating 762 Reviews
E
Happiness Grade
E

Refund - Difficult

42.86%
Industry Average
Buyee.jp is not recommended, their sellers won't disclose the stocking and refuse to cancel or refund your order if they can't buy what you need. As a platform or a seller, they should already know how much is their stocking and they should be responsible to disclose this information instead of using this as a bait to scam customers.
posted 3 days ago - Nick Chan
Buyee did not offer any refund since they do not insure the following: -The accuracy of the information on the product page - Malfunctions involving the operation of machines such as electrical appliances and watches What a scam service, just stick to eBay - the fees are more upfront and sellers are accountable.
posted 5 months ago - James R
I'm still over £1300 out of pocket and have requested a full refund but they don't seem to care.
posted 1 year ago - Anonymous
Horrible. I bought a cd and not only got shipped a burned cd from the original seller, but the product was completely broken upon arrival. Because the seller did not post pictures of the actual cd they refused to give a refund despite me having the standard plan and the case being cracked and scratched. I wasted the money on the cd and they did not honor the plan that promised to give a refund on broken product.
posted 1 year ago - Anonymous
My friend got scammed with fake items which got delivered yesterday luffy manga and first edition charizard card and case of opo5 japanese case and I asked them just now if I got scammed will you able to refund me in that case? As the items are in your website they said they cannot
posted 2 years ago - Anonymous
We'll start out by saying I used them for years and never had an issue now that I finally had a problem where item I spent hundreds of dollars on came damaged I paid for their optional inspection and insurance plan to make things worse the damage was caused by a poor repacking on their side where they stuck the item in a box three times the size with nothing more than one layer of little bubble wrap and a couple pillow packs binary simply responded over and over again that they could not verify the original condition from the auction therefore I am not entitled to any refund even though it's clearly their fault not to mention what the point of paying for inspection if they don't inspect it even though it has a inspection sticker on it just place truly is a scam selling you fake coverage and refusing any type of customer service when things go wrong and definitely would never trust them with anything of value
posted 2 years ago - Anonymous
Won auctions of 4 bearbricks from a seller declaring 100% genuine products or else full refund. Buyee support refused to give refund and also prevented me from contacting the seller. I asked whether the seller had broken any Buyee rules by selling fakes but no reply. No returns, no refunds and no recourse.
posted 2 years ago - George Kok
So i go for Buyee's custom service request for help, and they replied me refund cannot be made, and throw out : *Information regarding the defective part on the item page is considered ambiguous.
posted 2 years ago - Leies
I was eligible for a coupon but despite the web page showing the deducted amount, when I finalized it paypal deducted the amount without the coupon. I contacted customer service and they admitted that I was eligible for the coupon but they would not refund me the amount which is very disappointing. Stick with the alternatives like zenmarket.
posted 3 years ago - J. Wagner
Buyee customer services refused to help And just sent me bizarre emails saying i should not ask for a refund or expect and investigation and next time i need to Pay more for their inspection services.
posted 3 years ago - Anonymous