“FORD FORGET IT bought a Focus 2016 ST 26k miles 4 years old Serviced by Ford however has rust from the rear bumper rubbing on the quarter panel how poor is that. FORD don't want to know customer service appalling list of excuses not to engage. I was waiting for the new Ford Focus RS to buy however Ford can keep their poor quality product with abysmal customer service and I will buy a BMW or Audi I will pay more but you get what you pay for. Ask Ford if the product is covered from the onset without giving vehicle details or you just end up supplying Ford with data of failure rates of their cars for their use.”
“Massive problem with eco blue engine. My 3 year old minibus has been off the road for 3 months and no sign of fixing it. I am passed from pillar to post with a design fault Ford won’t acknowledge.”
“Ford Kuga 2017 sat nav fails to update. The Ford download does not work and Ford couldn't care less. Disgraceful customer service on an 18 moth old car. This was our second Kuga. We will not buy Ford again.”
“I have a ford fiesta 2014.It just hit 36000 miles and this is the 3rd time I've had to have the transmission fixed .Its ridiculous .First time buyer of a new ford and probably the last!”
