bykallevig.com Reviews

3.5 Rating 115 Reviews
E
Happiness Grade
E

Delivery - Slow

45.45%
Industry Average
The table then arrived, however as it weighs 60kgs the original delivery man couldn't get it up my apartment stairs and so had to reschedule the delivery for when a second delivery man could attend.
posted 8 months ago - Sophie
Chairs were due to arrive on 7th December as they were listed in stock. Arrived mid January and customer services said the were still in a container before then and the fact the were still listed in stock the whole time through to delivery was an IT error but never changed. The chairs arrived with a part missing which they will not do anything about. Customer service is non existent. DO NOT BUY FRÔ THÉ
posted 1 year ago - Anonymous
Ordered x6 Wolfgang Chairs in June with an estimated 2 week delivery. 6 months later and these have not arrived. I have chased several times and I have been given no information about when to expect them. These are still for sale on their website with a 2 week delivery claim. Frustrated and concerned about my the possibility of losing my money.
posted 1 year ago - Anonymous
Despite the fact on the site it still today says two weeks! Then I order some new chairs which say are available for next day delivery to then be told it’s a further four days! This is completely unacceptable to offer false and inaccurate delivery dates on your site, followed by zero communication on any such delays.
posted 1 year ago - Anonymous
Delivery took several months(!) and now have to arrange return shipment on my account as I don’t t have a use for the item anymore. Overall very bad experience, so not recommend!
posted 1 year ago - Anonymous
Our chairs were not dispatched on time, the website said next day delivery and this wasn’t fulfilled even though delivery fees are extortionate.
posted 1 year ago - Anonymous
Ordered 2 office chairs, and they charge for delivery by the way and proceeded to delay delivery . In the end I cancelled my order on the 18th of January 2022 and still waiting for my refund. When I chat to them, they keep saying the refund was processed and the date keeps changing. Do not deal with these cowboys ! Still waiting for my refund.
posted 2 years ago - Christi
Just canceled order as delivery dates just keep getting moved back.Should have been 8 days already up to 2 months.A real lack of any communication from the company.
posted 2 years ago - Anonymous
Really avoid this company! The small print says you have to pay for return to uk depot which is in Ipswich! For me that is £150 to return a £700 table. Delivery was a nightmare. And they do claim you can’t damage delivery box if you want to return - even though the one I had already had been resealed.
posted 2 years ago - Amanda Francis
And now we’re still trying to fix the desk top to the legs with silicone pads we don’t have and the instructions they send (which weren’t with the original delivery) don’t match what we’re being asked to do.
posted 2 years ago - Anonymous