Cairngorm Group Reviews

Name: Cairngorm Group
Address: Longman Drive, Inverness
Rating: 4.14

4.1 Rating 278 Reviews

75 %

of reviewers recommend Cairngorm Group

Company Reviews

Questions

Metrics

4.1

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

01463 238 000

Email:

info@cairngormgroup.co.uk

Location:

Longman Drive
Inverness
IV1 1SU

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Cairngorm Group 5 star review on 28th June 2023

Mr Bain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the panes of glass was badly marked and a new pane was ordered but this also had a fault inside the double glazed unit. We said that we would accept this, to save you the expense of obtaining yet another unit, if a discount could be allowed. We accepted the discount offered but it was not quite what we expected.”

Helpful Report

Posted 1 year ago

“Very efficient, arrived promptly and cleared up after them. Friendly service from all staff concerned. Very pleased with the 2 doors installed”

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Posted 1 year ago

“Excellent job done. Good and helpful workmanship”

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Posted 1 year ago

“From when I ordered and to the fitting 10/10. The sales (Donnie) had excellent advice as to what door we wanted, the installation was great the guys did an excellent job of the fitting they removed all old doors and panels, etc, and tidied up everything, highly recommended (maybe the bacon rolls helped ha/ha)”

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Posted 1 year ago

“Yes very pleased with the company gave 4 as i felt they were a wee expensive however they did a great job Well done you”

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Posted 1 year ago

“An extremely professional Company from the initial inquiry to the showroom visit & then the home visit to measure up & give a quote. The price was slightly better than two other quotes. The installation team were incredibly well organised, worked methodically & were all done in a day & a half having replaced all of the conservatory windows & surrounding frames. The finished replacement is well manufactured & looks like it will stand up to the weather far more effectively than what came out. A company to be recommended”

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Posted 1 year ago

“The workers where very pleasant and friendly.”

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Posted 1 year ago

“Slow service. Too many sections dealing with the installation and not passing information on. Parts of the installation a bodge and needed to be re installed”

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Posted 1 year ago

“No worries with Cairngorm. Excellent windows at the best price. Installation clean, tidy and efficiently completed. Cairngorm provided what they promised at very reasonable cost.”

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Posted 1 year ago

“First class service from start to finish 😊”

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Posted 1 year ago

“Good quality windows at a competitive price and first class workmanship.”

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Posted 1 year ago

“We paid a deposit for a conservatory in good faith but have heard nothing since despite asking for an update more than once as to when it will get installed. Not a good sign.”

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Posted 1 year ago

“Always a fantastic service from start to finish, Thank you Cairngorm”

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Posted 1 year ago

“We are very pleased with our new windows and front door. They have made a huge difference to the insulation and heat retention of the house. The job was carried out at agreed times and the workmen were skilled and efficient at their jobs especially the carpentry around the inside of the windows. We aim to change a few more windows soon and will definitely use Gairngorm.”

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Posted 1 year ago

“From estimating to completion the process of installing our solar system was painless and efficient.Even in spring we were getting 60% of our electricity from the sunlight and in summer will take nothing from the grid. We are absolutely delighted .”

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Posted 1 year ago

“Rab and his colleague did an excellent job without any fuss. Thanks.”

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Posted 1 year ago

“Very helpful staff and tidy install very quickly finished the job on recent solar panels install panels working great Thank you”

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Posted 1 year ago

“john seaton was excellent in keeping me informed”

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Posted 1 year ago

“We had two doors and a complete set of windows installed over three days. The workmen were polite and quite thorough overall. A few snagging issues during the process and after completion of the installation were dealt with by the head joiner.”

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Posted 1 year ago

“Excellent service and products. Very pleased!”

Helpful Report

Posted 1 year ago

Cairngorm Group is rated 4.1 based on 278 reviews