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Callaway Pre-Owned Reviews

2.1 Rating 104 Reviews
B-
Happiness Grade
B-

Customer Service - Average

70.00%
Industry Average
Order ai smoke HL irons , long story short I thought they were processed and shipped then I received an email that they were canceled, I called and was told they actually didn’t even have those clubs in any options so they upgraded me to the new elytes for the same price and even overnight them. Top of the line customer service and one of many reasons I will always be a callaway fan! Alan was a huge help!
posted 1 month ago - Kamren R
I can't say enough about Callaway and their customer service! They are the best at what they do. I purchased a couple of pre-owned sets for my husband and my self. We happened to break one club, and their customer service is un-matched! They have two customers for life.
posted 9 months ago - Jeanne H
I ordered the Calkaway Ai smoke max driver, in like new condition, I got the club wrapped in original new wrapping, if it's used it was never hit. Thank you for your great quality and service.
posted 1 year ago - Gerard
Got with customer service and they graciously sent out another driver, it too was not a Ai max driver.
posted 1 year ago - Barry Brown
I was prepared for a long return process and a difficult time on the phone with customer service however I was blown away by the response.
posted 1 year ago - Rod G.
I see alot of unhappy people commenting about Callaway pre owned in a negative way This has not been my experience with Them I have been purchasing clubs from them for years around 12 yrs To date Honestly the customer service from Callaway pre owned has always been exceptional over the years just wanted to voice my opinion because I was actually surprised about some of the comments I have read in fact always 5 star 🌟 service if you want better clubs spend the extra money and purchase outlet condition or Like new only then you shod not have any issues with condition Thanks and enjoy !!!
posted 2 years ago - Jim Knipp
Just received a Callaway XR Speed Driver, condition was advertised as very good, however I would say this has not seen one golf ball as the club and shaft are totally unmarked and looks brand new. The club also came with a wrench and instructions again like new. Delivery was super quick, great club great service.
posted 5 years ago - Anonymous