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canvasdiscount.com Reviews

4.7 Rating 3,762 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
My initial order with the company took 30 days to arrive; however, my second order was quite unsatisfactory. They declined to rectify the shipping address and subsequently refused to cancel the order. As a result, I was compelled to involve my credit card provider, ultimately obtaining a refund through PayPal, rather than from the retailer directly.
posted 4 weeks ago - John Sheehan
I ordered the same thing twice and both times it said it was delivered but it NEVER left the shipping company DHL. And it never let me know when it was “delivered” I doubt they’ll even issue a refund for them because of their terrible customer service. Don’t order from them! This was supposed to be an anniversary present a month ago.
posted 1 month ago - Anonymous
My pictures were supposed to arrive before Christmas. They sent the wrong pictures. When they sent the replacement pictures, they sent them to the wrong address. I have asked for a refund since I still do not have my order and was hung up on. This is a horrible company!
posted 1 year ago - ""
The quality is garbage. I bought a printed pillow as a Christmas gift. The zipper broke as I attempted to zip it the first time. In disgust I threw it away and contacted them. No refund. No replacement. No anything for the humiliating garbage they sent me and I tried to give as a gift.
posted 2 years ago - Anonymous
I immediately emailed about the poor quality. I can’t use any of my canvases as they are so blurry even using professional photos and I’ve received no refund or response.
posted 4 years ago - Christy Soloman
When I sent a request for a refund for that photo they were only willing to reprint it unless I cut up the photo which my wife didn't want to do---so we asked for the reprint but haven't heard back after several weeks.
posted 4 years ago - ken
I have told them multiple times that I don’t want this anymore and that I want a refund, which had gone completely ignored.
posted 4 years ago - Anonymous
Frame is the most garbage low quality piece of plastic ever, “held” by staples. Broke into a pieces taking it out of the box. No response from customer service. I want a full refund.
posted 4 years ago - Anonymous
I requested my refund and cancelled my order.
posted 4 years ago - Judi
30 plus days to receive a print that was reversed and muted colors. the other half of the order never was delivered...waiting for a refund
posted 4 years ago - Daniel