CanvasPrints.com Reviews

Name: CanvasPrints.com
Address: 145 Cane Creek Industrial Park Rd, Suite 350, Fletcher
Rating: 4.51

4.5 Rating 42,345 Reviews

88 %

of reviewers recommend CanvasPrints.com

4.5

Based on 42,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About CanvasPrints.com:

The best things in life are the people, the places, and the moments you love. Enjoy your favorite memories forever with our gallery-quality custom
canvas prints and home decor.

Visit Website

Phone:

8552268279

Email:

dennis.c@canvasprints.com

Location:

145 Cane Creek Industrial Park Rd, Suite 350
Fletcher
28732

CanvasPrints.com 5 star review on 14th August 2025

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took forever, but the print finally arrived.”

Helpful Report

Posted 1 month ago

“There was apparently a delay in manufacturing. I was not informed of this or able to get any information from the website. Only after sending an email did I find out about it. Last week I got an email saying it was sent with no shipping information. The "track my order" button on the website doesn't do anything. Kind of frustrating.”

Helpful Report

Posted 1 month ago

“I order a canvas picture over 8 weeks ago. It never arrived. Love your work . I have 8 canvas presently, but up set because because it’s been too long. Will a ever see it.”

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Posted 1 month ago

“My orders were on hold due to an unexpected breakdown of some equipment. Dennis was fabulous staying in touch with updates. This company has great products and customer services even greater ! Thank you for staying on top of our concerns. We will definitely be repeat customers. Happy Holidays.”

Helpful Report

Posted 1 month ago

“I've purchased a few dozen canvas prints over the past couple years for my workplace. One one out of 50-ish prints had one printing issue and Customer Service quickly corrected the problem and sent a replacement. Other than that... I have yet been dispointed. The quality is subpurb.”

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Posted 1 month ago

“I’m really confused on when I ordered this one and when I received it, why did it take so long to receive it?”

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Posted 1 month ago

“Operational issues delayed the shipment. Now I get an email to track the shipment. Well the links to track do not work. Still no merchandise. Total failure. No merchandise delivered.”

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Posted 1 month ago

“The last print i ordered took months before I received it. Plus the picture quality was very grainy.”

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Posted 1 month ago

“Due to a production problem my order was very much delayed. I checked in with them about once per month and they assured me that the order would be fulfilled. My patiencee and trust was eventually rewarded with two hihg quality prints that look spectacular. I truly trust CanvasPrints.”

Helpful Report

Posted 1 month ago

“I have waited two months for my purchase. Still haven’t received it. Getting the run around each time I inquire the status. I’ll never order from here again.”

Helpful Report

Posted 1 month ago

“My 3rd And Last order. Firstly, I'm well aware it's not CanvasPrints job to alter/touch-up prints received, but the picture I provided for printing, was much richer in colors than the canvas that finally came after a two month long wait(!) because of a broken machine. The print is disappointing and basically garbage. I believe this company could at least "tell you" if a print a customer provides is going to be blurry or very "light" and not rich in color, before just going ahead and printing. Who knows, maybe the machine still isn't working 100% still and that added to the terrible quality because the print I provided was much more vibrant. I know I'll be using a different company for future prints....one that provides proofs and printing opinions before just going ahead and printing. I spent $111.00 on this order....money I'll never see again. Ugh!”

Helpful Report

Posted 1 month ago

“Quality good, Customer service and timeframe of shipping not good”

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Posted 1 month ago

“It was easy to navigate through the site. Also, my mom absolutely loved the photo on canvas.”

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Posted 1 month ago

“Happy with the price and finished product! Arrived well packaged and in excellent condition. Ours took a while to arrive...nearly 3 months, but they were good at communicating to let us know where our print was. Overall happy with the service and product.”

Helpful Report

Posted 1 month ago

“Our product turned out nice, but the customer service was horrible. We ordered our print in early August and did not recieve the print until November. We had to reach out to the company twice to track the progress on our order. We will not be using Canvas Prints again.”

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Posted 1 month ago

“Great quality and great price. I love my artwork. Thank you!”

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Posted 1 month ago

“I ordered the blanket with a picture of mine on it. The quality and clarity of the print on the blanket was amazing. The best I have ever seen. Will definetly order more with my favorite pictures. Plan to make a wall hanging out of one of them.”

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Posted 1 month ago

“Though they came out nicely I had to wait an extremem amount of time to get them.”

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Posted 2 months ago

“the canvas print is okay. unfortunately the frame they use is so flemsy, it is pulling the frame so much it isnt even in the middle. it bows and the frame is actually tristed a little.”

Helpful Report

Posted 4 months ago

Scott, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Our guarantee covers any damage in shipping or defective parts on the canvas. Customer Service will happily submit a replacement request or issue a refund for products displaying damage in transit or workmanship flaws. We don't have any photo capture of the item before it leaves our facility. We require photos of the following items in order to process claims: -The full front of the item outside of the shrink wrap -The full back of the item outside of the shrink wrap -The rear barcode -A close-up of any damage/flaw outside of the shrink wrap -The packaging (if product damaged) -The shipping label These photos allow us to thoroughly investigate the issue and address this accordingly. Thank you!

Posted 4 months ago

“I ordered 3 collages and recieved 1 - the other 2 were sigle prints only. They said they would find out what happened and replace, it has been 2 weeks and I have not heard anything.”

Helpful Report

Posted 4 months ago

Robin, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 4 months ago

CanvasPrints.com is rated 4.5 based on 42,345 reviews