CanvasPrints.com Reviews

Name: CanvasPrints.com
Address: 145 Cane Creek Industrial Park Rd, Suite 350, Fletcher
Rating: 4.51

4.5 Rating 42,345 Reviews

88 %

of reviewers recommend CanvasPrints.com

4.5

Based on 42,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About CanvasPrints.com:

The best things in life are the people, the places, and the moments you love. Enjoy your favorite memories forever with our gallery-quality custom
canvas prints and home decor.

Visit Website

Phone:

8552268279

Email:

dennis.c@canvasprints.com

Location:

145 Cane Creek Industrial Park Rd, Suite 350
Fletcher
28732

CanvasPrints.com 5 star review on 14th August 2025

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent crew, great service”

Helpful Report

Posted 3 weeks ago

“The canvas turned out great. Good quality, vivid colors and carefully packaged. The only negative point was how long it took for the order to be fulfilled. The website states most orders take 3-5 days to ship. My order took 7 weeks. I reached out twice for a ETA. The first time the response was it would ship shortly. The second response was that it was in the queue but that due to volume of orders they could not give me an estimated shipping date. The website provided no details about delays and was advertising that new orders could still ship in time for Christmas. Once it did ship it arrived via UPS the next day!”

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Posted 3 weeks ago

“Excellent job on printing photos on canvas. The turnaround time (especially around Christmas) was phenomenal!”

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Posted 3 weeks ago

“Perfect reproduction of my prized photograh -- thanks so much!”

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Posted 3 weeks ago

“I love them but Wow your prices have increased”

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Posted 3 weeks ago

“A small canvas print for my daughter and her two favorite people. It will be hanging in her new home soon. It will bring cheer to her days.”

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Posted 3 weeks ago

“I ordered a relatively standard print in late October. After checking its status multiple times over the next six weeks, I finally reached out to customer service, who promptly informed me nothing had been done, the print was not complete, and my order would be resolved soon. I would have appreciated a voluntary warning that my order would take eight weeks to process.”

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Posted 3 weeks ago

“The three canvas prints I received were good, I don’t understand Two pictures with black canvas above and below the pictures.”

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Posted 3 weeks ago

“Love Canvas prints. Have ordered many over the years and always delighted.”

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Posted 3 weeks ago

“I received my print and the writing was not straight. It is curved as if it was not placed on the canvas correctly.”

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Posted 3 weeks ago

“My photo of a favorite pet was beautifully transferred to canvas and is now displayed for all! Good job, fast service!”

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Posted 3 weeks ago

“took 3 months to get here snd had to get paypal involved because you would not even call are email me back. not satisfied with your service at all”

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Posted 3 weeks ago

“These folks always make lovely products in super speed time! Thanks :)”

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Posted 3 weeks ago

“Worst company I have ever dealt with. It took numerous emails to finally get my order completed even though it was ordered in October and not received until December. NEVER AGAIN!”

Helpful Report

Posted 3 weeks ago

We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Our guarantee covers any damage in shipping or defective parts on the canvas. Customer Service will happily submit a replacement request or issue a refund for products displaying damage in transit or workmanship flaws. We don't have any photo capture of the item before it leaves our facility. We require photos of the following items in order to process claims: -The full front of the item outside of the shrink wrap -The full back of the item outside of the shrink wrap -The rear barcode -A close-up of any damage/flaw outside of the shrink wrap -The packaging (if product damaged) -The shipping label These photos allow us to report, thoroughly investigate the issue and address this accordingly. Thank you!

Posted 3 weeks ago

“Excellent product, easy to create. Timely delivery at an affordable price”

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Posted 3 weeks ago

“Well worth waiting for. I had to wait due to broken machinery however I am very pleased with the outcome. I sent them a picture of a picture that had some shiny spots and they did a magnificent job blending everything together and making a fabulous photo of my late cousin. I highly recommend. I have attached what I gave them to work with and was amazed at what they were able to do with it. I also attached a copy of the finished product it’s amazing.”

CanvasPrints.com 5 star review on 22nd December 2025

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Posted 3 weeks ago

“I ordered in September. It is almost Christmas and I have yet to receive my order”

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Posted 3 weeks ago

“Because it is difficult to determine how a photo, once enlarged, is going to appear it would be beneficial to have an online view of the photo being ordered on the Canvas Prints site prior to ordering and determining that there is too much pixelation in the enlarged print”

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Posted 3 weeks ago

“Ruff canvas and shiny print make for a poor quality image”

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Posted 3 weeks ago

Hi, Tom, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Our guarantee covers any damage in shipping or defective parts on the canvas. Customer Service will happily submit a replacement request or issue a refund for products displaying damage in transit or workmanship flaws. We don't have any photo capture of the item before it leaves our facility. We require photos of the following items in order to process claims: -The full front of the item outside of the shrink wrap -The full back of the item outside of the shrink wrap -The rear barcode -A close-up of any damage/flaw outside of the shrink wrap -The packaging (if product damaged) -The shipping label These photos allow us to thoroughly investigate the issue and address this accordingly. Thank you!

Posted 3 weeks ago

“I've placed several orders over the years and the quality of the products has been excellent. My most recent order in early October was not processed until mid-December. I know there was an equipment problem, but having been told in late October that that should be fixed in a few weeks, when nothing happened I followed up again on 11/17 and again on 11/29. Without your customary responsiveness, I thought my order must have been lost and contacted you again on 12/2, after which I was notified that shipping was imminent. I didn't want to keep asking for updates, but two months did seem an unusually long time to wait. The items have now been received.”

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Posted 3 weeks ago

CanvasPrints.com is rated 4.5 based on 42,345 reviews