CanvasPrints.com Reviews

Name: CanvasPrints.com
Address: 145 Cane Creek Industrial Park Rd, Suite 350, Fletcher
Rating: 4.55

4.6 Rating 39,678 Reviews

89 %

of reviewers recommend CanvasPrints.com

4.6

Based on 39,678 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8552268279

Email:

dennis.c@canvasprints.com

Location:

145 Cane Creek Industrial Park Rd, Suite 350
Fletcher
28732

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CanvasPrints.com 5 star review on 23rd April 2024

Alma Gooderham

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“N/a”

Helpful Report

Posted 6 months ago

“Feels a bit like a bait and switch, you offer deep discounts then charge $25 for shipping. Bummer.”

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Posted 6 months ago

“One of my pictures was messed up. They cut the top of the picture off and made it wrap around the top of the canvas”

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Posted 6 months ago

Shane, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

“Cropping is terrible! All three are copped differently.”

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Posted 6 months ago

“Your product shipping costs are outrageous.”

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Posted 6 months ago

“Shipping prices are OUTRAGEOUS”

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Posted 6 months ago

“My code BFCM30 was not deducted from my amount and”

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Posted 6 months ago

Tzvi. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 6 months ago

“I placed my order on line which promised 2 day delivery and I paid a lot for the shipping cost for the 2 day delivery. I wasn't offered any other deliver timing option or shipping cost for my order. The delivery date promised was November 20. I received only parts of my order delivered on November 25 and have still not received the balance of my order as of November 27. This is very poor service.”

Helpful Report

Posted 6 months ago

David, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 6 months ago

“Slow”

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Posted 6 months ago

“Discount codes but don’t work for buying gift card.”

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Posted 6 months ago

“This process was not easy. My cart did not sync from computer to phone and vise versa. Also, when I tried to return to my cart before checking out the website would not get me there so I had to open a different internet browser and start all over again. I sure hope the prints turn out well.”

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Posted 6 months ago

“Shipping is so expensive.”

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Posted 6 months ago

“I’m not sure why shipping is SO expensive.”

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Posted 6 months ago

“I received someone else's magnets in the mail, someone else received mine. These would have been nice to give out at Thanksgiving but? I also forgot I even ordered these sinceI think it's been almost 2 months. If you want to "hang with the big dogs" you are going to have to be faster and more careful with your orders....also hire people that care so the orders don't get mixed up.”

Helpful Report

Posted 6 months ago

Kimberly, We are saddened to hear that! If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

“Magnets were sent with the wrong orientation than what I saved so the photo cut off all the sides. Cutting was also not great and you can see parts of a white border and uneven cutting.”

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Posted 6 months ago

Olivia, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

“very slow process”

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Posted 6 months ago

Jagadeesh, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with a status update. If this was an order for a FREE promotional item, it is likely on backorder waiting for new materials to arrive as this promotion was extremely popular.

Posted 6 months ago

“the picture is cropped oddly”

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Posted 6 months ago

Marta, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

“the font that i added to the picture was cut off so now my son's full name isn't on the magnet”

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Posted 6 months ago

Brooke, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

“bad customer service”

Helpful Report

Posted 6 months ago

Deanna, We are saddened to hear that you were not pleased. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM and ask for a supervisor. Please provide photos of the product you received and reference your order number in the subject line if there is any damage or flaw on your product.

Posted 6 months ago

“It took 2 months to get the order. When I got it, one item was damaged - it was a photo magnet and it was smudged. Even though this was free, I don’t plan to order from this company because of the time it took and the poor quality. Also, I got the email saying my order was on its way after I had already received the order.”

Helpful Report

Posted 6 months ago

Cindy, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 6 months ago

CanvasPrints.com is rated 4.6 based on 39,678 reviews