CanvasPrints.com Reviews

Name: CanvasPrints.com
Address: 145 Cane Creek Industrial Park Rd, Suite 350, Fletcher
Rating: 4.55

4.6 Rating 39,482 Reviews

89 %

of reviewers recommend CanvasPrints.com

4.6

Based on 39,482 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About CanvasPrints.com:

The best things in life are the people, the places, and the moments you love. Enjoy your favorite memories forever with our gallery-quality custom
canvas prints and home decor.

Visit Website

Phone:

8552268279

Email:

dennis.c@canvasprints.com

Location:

145 Cane Creek Industrial Park Rd, Suite 350
Fletcher
28732

CanvasPrints.com 5 star review on 23rd April 2024

Alma Gooderham

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to reorder cause first order canvas was not distributed properly and a strip of white was shown on one side of picture.”

Helpful Report

Posted 5 months ago

“Hard to review and edit. Had to enter my CC info multiple times”

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Posted 5 months ago

“The print I received is blurry. I uploaded a image file that was 300 dpi for the correct dimensions and the print still came out blurry. I am hoping to get a re-print or refund.”

Helpful Report

Posted 5 months ago

Rich, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“dont love the new way you have to edit the photo on the canvas”

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Posted 5 months ago

“It was hard to add text, so I didn’t get any. Wanted to change the color of the cup. I chose red but it didn’t give me a picture of what it looked like with the picture on it.”

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Posted 5 months ago

“It was extremely difficult to crop and add text to the pillow. I tried 7 different times to edit, crop, reload,and reposition, the picture. Every time I hit save it would dump all edits and return to the original. I croped in an outside program and settled for no text. Quite disappointing...”

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Posted 5 months ago

“you sucked me in with a 90% off promo to my home email and I uploaded a photo to begin. I then decided to use a different photo and it would not let me change. Even when exiting and starting over it kept the original image and wouldn't let me change it. I had to access your website separate from the promo link I received and of course paid 5 times more for the same thing. You got this order but I won't use you again.”

Helpful Report

Posted 5 months ago

James, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 5 months ago

“Came late”

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Posted 5 months ago

“Editing of photos was hard to use.”

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Posted 5 months ago

“Your routing process is not clear. Try this on your grandparents and they will explain the rediculous complexity. They are the ones who will be doing a significant amount of your holiday orders, Maurice Ecung Success Valley Productions”

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Posted 5 months ago

“Thought I had these framed ike my others....”

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Posted 5 months ago

Joy, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“Not at all satisfied. Yes, it was just free prints but outta 20 prints about half had a problem....say cutting off the tops of ppls heads.....that's just saying the first thing I thought of. I seriously wanted these free prints to be good cuz I wanted to order prints from here....but after what I have received, I've made the decision to look elsewhere. Shocked that they would even allow the prints to be shipped because of the poor quality. Now, this is after waiting over a month and contacting them my self!!!”

Helpful Report

Posted 5 months ago

We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“I ordered from this company bc they advertised that they shipped in two days. It has been well over a week and I’m not supposed to get my order for another week. I don’t know how the product looks but I’m disappointed so far in the misleading advertising.”

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Posted 5 months ago

Kenan, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with an update.

Posted 5 months ago

“Not what I wanted. The dogs are to big because of them being so big the white huskies ears are gone. I would like like a telephone number to discuss this! My son Nick Catanese has bought many picture's from you and I wanted this for Nick for Christmas gift. These are his 2 huskies.”

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Posted 5 months ago

Carol, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“Website ordering was difficult.”

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Posted 5 months ago

“Billing Address and Shipping Address was incorrect !”

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Posted 5 months ago

“They re-centered the photo magnet and cut off part of my grandson’s face. ;(”

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Posted 5 months ago

El, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“I ordered 4x6 prints and it took like 2 months to receive. I ordered 20 prints and only received 19! I then had to email because about half of the prints that I did receive people's heads were cut off or the items in the picture was cut off!! I emailed and asked for the prints to be reprinted and so far have not received them back!”

Helpful Report

Posted 5 months ago

Lois, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 5 months ago

“Item was very slow to be shipped. Now looks to be about a week later than indicated when order placed. Missing my window to deliver gifts to co-workers.”

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Posted 5 months ago

Randy, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with an update.

Posted 5 months ago

“I would have ordered a lot more if you had someone to help me in my Christmas shopping. I had 10 photos to use for a collage but could only make one fit right, so I ordered a single print. Additionally, there is no 8x10 option for wall photos and the square 8x8 just didn't work with my rectangular photos. Very frustrating experience. I hope I like the quality of the one I got to work. I could not get the website to flip the photos. I used the turn button but still, it just wouldn't fit and it wouldn't show it to me in the right direction, so I was afraid to order and be disappointed. It could be a good website and a place to return if there was support and was more user friendly. I've ordered from Walgreen's for years and am familiar with the process. But your website just lacked ease.”

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Posted 5 months ago

CanvasPrints.com is rated 4.6 based on 39,482 reviews