CanvasPrints.com Reviews

Name: CanvasPrints.com
Address: 145 Cane Creek Industrial Park Rd, Suite 350, Fletcher
Rating: 4.55

4.6 Rating 39,477 Reviews

89 %

of reviewers recommend CanvasPrints.com

4.6

Based on 39,477 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About CanvasPrints.com:

The best things in life are the people, the places, and the moments you love. Enjoy your favorite memories forever with our gallery-quality custom
canvas prints and home decor.

Visit Website

Phone:

8552268279

Email:

dennis.c@canvasprints.com

Location:

145 Cane Creek Industrial Park Rd, Suite 350
Fletcher
28732

CanvasPrints.com 5 star review on 23rd April 2024

Alma Gooderham

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this for Valentine’s Day it was supposed to be here Monday the 12 and it’s the 14th and still not here and I payed extra.”

Helpful Report

Posted 3 months ago

Heather, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with a status update.

Posted 3 months ago

“My original canvas print came out completely unacceptable. It was not centered and sloppily attached on the back. It was explained to me that I probably did not have the photo centered correctly when I downloaded it (?) but obviously there was no quality control before being sent out involved at all! I would NEVER order from them again. For a much lower price I was able to have it done perfectly by another company. I have a gallery of canvas prints on my wall, so I have done this many times and not experienced as shoddy product as this. I gave two stars because Michele Ratliff, customer service agent, was great. She not only sent me another photo done correctly, but she was very nice about it and just wanted me to be satisfied in the end. I appreciated her for that.”

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Posted 3 months ago

“It never let me do the coupon code. I need it delivered faster”

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Posted 3 months ago

Brock, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 3 months ago

“Your shipping costs are extremely high!”

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Posted 3 months ago

“I didn't like that I was forced to pay for 2 day shipping I would have preferred to have it shipped ground for much less money”

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Posted 3 months ago

Heather, We only offer Ground Shipping on our site. We are located in North Carolina. Delivery times vary based on location, but in general, most east coast and southern states should receive shipments within 2-3 business days. Midwest states can expect shipments in 3-4 business days. West coast locations can take up to 6 business days.

Posted 3 months ago

“I cannot see the example of what I ordered.”

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Posted 3 months ago

“Had too many hold ups trying to send to check out”

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Posted 3 months ago

“I'm so disappointed in one of my two print orders. I take full responsibility since I didn't pay for the extra "review". I had taken a screenshot of the photo and downloaded it to you - unfortunately, the screenshot picked up "phone detail" that I really wish wasn't in the picture. BUMMER!!!!!!”

Helpful Report

Posted 3 months ago

Laura, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 3 months ago

“Aa”

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Posted 3 months ago

“I request the promotion V-Day20 and didn’t notice it in the billing”

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Posted 3 months ago

Phillip, If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They can provide you with assistance.

Posted 3 months ago

“50%. had something wrong - Color was off/lacking the one that was done over was not done perfectlly”

Helpful Report

Posted 3 months ago

We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 3 months ago

“I can't believe the cost of shipping. Horrific.”

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Posted 3 months ago

“Not going to rate till order comes in...”

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Posted 4 months ago

“Packages left on front porch When? Got home late they were sitting in the snow instead of pushed up under the lip of porch where protected. Packages cold and soaked. Not happy they were sitting on edge of porch wet”

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Posted 4 months ago

Ann, We're sorry to hear that the carrier left your package in the snow! We have no control over their service. But, if there was any damage to the contents, we can help you with that. Just reach out to our customer service team at INFO@CANVASPRINTS.COM or 855-226-8279. They will need photographs of the damage and the box.

Posted 4 months ago

“First off customer service was hard to get in touch with. I called and left my # and nobody called back. Also very disappointed in the print I received. It is not as clear as the preview I saw when I was placing my order. The frame I paid extra for also does not look anything like the preview. If I was told the picture would lose definition and be out of focus, I would never have ordered it.”

Helpful Report

Posted 4 months ago

Alan, We are saddened to hear that you were not pleased with your order. Our customer service team is available Monday-Friday, from 9am to 5:30pm (EST). If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 4 months ago

“My canvas is blurry”

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Posted 4 months ago

Grace, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 4 months ago

“The canvas print I received had approximately a 2” white border on the left & right side of the picture. This was a Christmas gift & I was embarrassed once the recipient opened it. I’m not sure why this company wasn’t able to utilize (stretch the photo) the entire canvas. I have utilized this company in the past with no issues.”

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Posted 4 months ago

Chad, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 4 months ago

“How can I give a review when I haven’t received my print”

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Posted 4 months ago

“The text on my foam tiles is cutoff and it wasn’t showing this when I put the order together. Upset about that.”

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Posted 4 months ago

Jennifer, We are saddened to hear that you were not pleased with your order. If you have not already done so, please reach out to our customer service team at INFO@CANVASPRINTS.COM. Please provide photos of the product you received and reference your order number in the subject line.

Posted 4 months ago

“Hard to manover and the site does not save info if you need to update address for billing or shipping”

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Posted 4 months ago

CanvasPrints.com is rated 4.6 based on 39,477 reviews