Capital One Reviews

Name: Capital One
Rating: 1.24

1.2 Rating 461 Reviews

5 %

of reviewers recommend Capital One

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1.2

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Capital One 1 star review on 4th July 2026

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This platform is a prime example of poor service and unprofessionalism. They seem more interested in taking your hard-earned money than actually providing support. I regret not researching them more thoroughly beforehand. I ended up losing 25k in just a month. Thankfully, I filed a complaint with rerevert.com, and they helped me recover my funds last week.”

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Posted 1 year ago

“Bad customer service, pays to frauds”

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Posted 1 year ago

“Hi there, I added 10,850 dollars to my account and made it up to 37,961 dollars. Following the registration of my withdrawal request, the broker first denied it, withheld the full amount of my profit from the account, and prevented me from withdrawing the profit. Despite my repeated attempts to contact both the email broker and the official Telegram support, they have not replied to any of my correspondence and have simply ignored it. Until I denounced them to a company named Email:: lilo__grace__75__(AT)__gmail__.__com ) , whatsapp:+1 ( 615 )-414-15-62 which fights fraudulent acts, and which assisted me in getting my money back.I hope all who support the broker are accountable in this case.”

Helpful Report

Posted 1 year ago

“Avoid taking any financial risks. They adamantly call for increased investment, citing market trends. They shut off contact when I refused and wanted a refund for my initial deposit. I never received my money back. I can provide evidence that my funds and communications were restricted, yet COVSECLTD*COM was able to quickly help me recover all my dollar I invested and earned. You might try them out.”

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Posted 1 year ago

“Worst customer service experience I’ve ever had. High warning on the 40 dollar fee if you live in the west coast and make your payment after you get off work. All they wanted was access to my personal bank account to take a payment of whatever, when they feel appropriate. I’d give them zero stars if I could and paid my total balance and cut the card up and will never make a purchase on them again”

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Posted 1 year ago

“I believe that there are individuals who have lost their crypto one way or the other. I strongly advise that you don’t seek help recovering it online because you are likely going to meet a scammer who will steal more of your funds in an attempt to help you recover your lost crypto. I personally have used Rosehoover90 when I had to recover my bitcoin stolen by scammers. You can contact this legit recovery firm by email (rose__hoover__90__AT__Gmail__.__com) or WhatsApp:: +1 __660 __233 __3165.”

Capital One 1 star review on 5th October 2024

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Posted 1 year ago

“Don’t use these people. They do things you never agreed to. They lie to your face and customer service can figure anything out. By pass these thieves.”

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Posted 2 years ago

“After being accepted for a credit card, with a $30k limit, I used it to charge for about a month. No problems. Booked tickets and traveled to a foreign country. Again no problems... For a few days. Then it stopped working. No notice, just stopped. App and account just showed "restricted." Called to get the restriction lifted, thinking they'd flagged a foreign charge as fraud (with no way to tell them I'm traveling, they claim it's unnecessary), and they want: copies of passport, birth certificate, SSN card, utility bill, and more, all while I'm traveling. Non-negotiable; they cannot accept anything except all those documents. Capital One was perfectly happy to strand me in a foreign country with no credit card, despite having worked and processed charges for over a month, and several days of traveling. DO NOT USE.”

Helpful Report

Posted 2 years ago

“I recently fell victim to an appalling scam that resulted in me losing a substantial amount of money. Through enticing promises and deceptive tactics, Capitalpne lured me into investing 42k. However, as soon as I deposited the funds, all communication ceased, and I was left stranded. Devastation and desperation washed over me as I realized the magnitude of my loss. I scoured the internet for assistance, hoping to recover at least a portion of my stolen funds. By sheer luck, I stumbled upon Trievalscom. From the outset, Trievalscom exuded professionalism and empathy. They understood my predicament and assured me that they would do everything in their power to help. Their team meticulously gathered evidence and contacted various authorities to trace my stolen funds. To my astonishment, within a matter of weeks, Trievalscom was able to locate and secure my funds. I was overjoyed and eternally grateful to them for their tireless efforts.”

Capital One 1 star review on 10th July 2024

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Posted 2 years ago

“This is a scam bank thanks to FTC Authority for assisting me with my lost funds reach out to them and get help via website : madacovi. co”

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Posted 2 years ago

“After being deceived by this fraudulent Bank I was feeling quite down. When you attempt to withdraw money, things take a turn for the worst, and they then try to get you to add additional money. I received my withdrawal and profit after submitting a case to the Madacovi. co”

Helpful Report

Posted 2 years ago

“Horrible credit card department. I was banned from doing price match. They are saying because you canceled the reservation few times. I mean you cant have a change of mind or anything. They are frauds when it comes to credit cards especially venture x. Dont fall into the trap.”

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Posted 2 years ago

“ZERO STARS. My transfer balance took forever to get to Capital One from NFCU. 1week later called to confirm if they received it because it was cutting close to my minimum payment due date. Capital One blamed my NFCU account and said to check with them for the reason of not receiving it and was told it takes 2weeks. Sure, enough they received my transfer balance the next day, as I seen it on my app but it was still pending. I was told to still make a minimum payment, I did so & the app showed that I had a credit from my minimum payment/past payments. The transfer balance went through, and I decided to close my account since it had been taken care of. Rep on the phone said that she can issue me a check for the credit on my account & I received it. Perfect. All is well so I forgot all about the Capital One card. 2months later, I am hit with an INTEREST CHARGE & A PASS DUE FEE. Due to the fact that my minimum payment failed. Now I owe an extra $50 in fees plus my minimum again. Instead of the rep telling me that she can issue a refund credit check AFTER all payments went through which I thought was what happened, she failed to do so. Now I owe them once again and I talked to 3 reps at Capital One including a manager named Jenny. They would not write off the fees. THEY ARE A JOKE & A SCAM. WHY WOULD YOU ISSUE ME A REFUND IF I STILL OWED MONEY???”

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Posted 2 years ago

“worst customer service I have ever received - passed through 5 reps and 2 departments - wow super bad and literally no resolution. I had to hang up for them to stop passing me off (20 minutes each)”

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Posted 3 years ago

“Capital One will literally destroy your life. THEY WONT WORK WITH YOU! I worked very hard to build my credit in preparation to buy a small house so my wife and could start a family. I took out a simple 3k limit credit card to build my credit even more when she was pregnant. I knew my credit would take a hit but dropped 60points for a 3k card i didnt even need!! They refuse to acknowledge this is a ridicules hard pull and are fully capable of fixing it (i confirmed). Now, my wife is 20 weeks, and im sgruggling to get a morgage cause of that pull. I went to them for help and after a bunch of calls they will refuse to even try. They ruined all i worked hard for.”

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Posted 7 years ago

“I wouldn’t say they made me happy I paid my entire balance due and now I have a hold on my credit and can’t use my card for 2-9 days I wondering if I made a mistake by using capital one they had a fraud agent verify my bank account info with my bank thru conference and I feel like they wasn’t as professional as they should have been it was easy getting a quick silver one card but the headache of paying your bill is over whelming”

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Posted 7 years ago

Capital One is rated 1.2 based on 461 reviews