“worst customer service I have ever received - passed through 5 reps and 2 departments - wow super bad and literally no resolution. I had to hang up for them to stop passing me off (20 minutes each)”
“When I was advised to get a credit card to boost my rating, this company made it so simple for me. Firstly they didn’t allow me too much, but later, after a period of paying bills on time, my rating improved.”
“Capital One will literally destroy your life. THEY WONT WORK WITH YOU! I worked very hard to build my credit in preparation to buy a small house so my wife and could start a family. I took out a simple 3k limit credit card to build my credit even more when she was pregnant. I knew my credit would take a hit but dropped 60points for a 3k card i didnt even need!! They refuse to acknowledge this is a ridicules hard pull and are fully capable of fixing it (i confirmed). Now, my wife is 20 weeks, and im sgruggling to get a morgage cause of that pull. I went to them for help and after a bunch of calls they will refuse to even try. They ruined all i worked hard for.”
“I wouldn’t say they made me happy I paid my entire balance due and now I have a hold on my credit and can’t use my card for 2-9 days I wondering if I made a mistake by using capital one they had a fraud agent verify my bank account info with my bank thru conference and I feel like they wasn’t as professional as they should have been it was easy getting a quick silver one card but the headache of paying your bill is over whelming”
