Capital One Reviews

Name: Capital One
Rating: 1.29

1.3 Rating 281 Reviews

7 %

of reviewers recommend Capital One

Company Reviews

Questions

Metrics

1.3

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Capital One 1 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They responded promptly, communicated clearly, and handled the matter effectively. My money was swiftly reimbursed, and everything was put right. Outstanding service from beginning to end.”

Capital One 1 star review on 12th November 2025

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Posted 2 months ago

“They responded promptly, communicated clearly, and handled the matter effectively. My money was swiftly reimbursed, and everything was put right. Outstanding service from beginning to end.”

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Posted 2 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

Capital One 1 star review on 31st October 2025

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Posted 2 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

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Posted 2 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

Helpful Report

Posted 2 months ago

“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”

Capital One 1 star review on 30th October 2025

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Posted 2 months ago

“They were very professional and empathetic from the first time I contacted them. They gave clear, detailed instructions at every stage of the process, listened intently to every detail, and responded quickly. Their genuine attention was what most impressed me; they made sure that the solutions they offered actually fit my circumstances, rather than just offering them. Their competence, kindness, and consistency transformed what seemed like a tense situation into one of comfort and self-assurance.”

Capital One 1 star review on 27th October 2025

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Posted 2 months ago

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Posted 2 months ago

“The transaction was processed successfully.”

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Posted 2 months ago

“Withdrawal processed without any complications.”

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Posted 2 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

Capital One 1 star review on 15th October 2025

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Posted 2 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

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Posted 2 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

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Posted 2 months ago

“I was able to get an amazing assistant. I’m so excited”

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Posted 3 months ago

“They combine top-level skills with genuine integrity”

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Posted 3 months ago

“Withdrawal process carried out successfully, everything was handled quickly and without complications.”

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Posted 3 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

Capital One 1 star review on 11th October 2025

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Posted 3 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

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Posted 3 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

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Posted 3 months ago

“They were patient and genuinely committed.”

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Posted 3 months ago

Capital One is rated 1.3 based on 281 reviews