Capital One Reviews

Name: Capital One
Rating: 1.35

1.4 Rating 446 Reviews

8 %

of reviewers recommend Capital One

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1.4

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Capital One 5 star review on 29th April 2026

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They responded promptly, communicated clearly, and handled the matter effectively. My money was swiftly reimbursed, and everything was put right. Outstanding service from beginning to end.”

Helpful Report

Posted 6 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

Capital One 1 star review on 31st October 2025

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Posted 7 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

Helpful Report

Posted 7 months ago

“They don’t just solve problems, they redefine what exceptional digital customer care looks like”

Helpful Report

Posted 7 months ago

“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”

Capital One 1 star review on 30th October 2025

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Posted 7 months ago

“They were very professional and empathetic from the first time I contacted them. They gave clear, detailed instructions at every stage of the process, listened intently to every detail, and responded quickly. Their genuine attention was what most impressed me; they made sure that the solutions they offered actually fit my circumstances, rather than just offering them. Their competence, kindness, and consistency transformed what seemed like a tense situation into one of comfort and self-assurance.”

Capital One 1 star review on 27th October 2025

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Posted 7 months ago

Helpful Report

Posted 7 months ago

“Withdrawal processed without any complications.”

Capital One 1 star review on 17th October 2025

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Posted 7 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

Capital One 1 star review on 15th October 2025

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Posted 7 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

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Posted 7 months ago

“I couldn’t believe how efficiently they handled everything their help was exactly what I needed.”

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Posted 7 months ago

“I was able to get an amazing assistant. I’m so excited”

Capital One 1 star review on 13th October 2025

Helpful Report

Posted 7 months ago

“They combine top-level skills with genuine integrity”

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Posted 7 months ago

“Withdrawal process carried out successfully, everything was handled quickly and without complications.”

Capital One 1 star review on 12th October 2025

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Posted 7 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

Capital One 1 star review on 11th October 2025

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Posted 7 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

Helpful Report

Posted 7 months ago

“Your dedication and professionalism throughout this process have been invaluable. Thank you for your teamwork, insight, and effort — they’ve truly made a difference.”

Helpful Report

Posted 7 months ago

“They were patient and genuinely committed.”

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Posted 7 months ago

“Always supportive and helpful with technical support and solutions”

Capital One 1 star review on 10th October 2025

Helpful Report

Posted 7 months ago

“Always supportive and helpful with technical support and solutions”

Helpful Report

Posted 7 months ago

Capital One is rated 1.4 based on 446 reviews