Car spares direct Reviews

1.0 Rating 43 Reviews
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Car spares direct 1 star review on 7th April 2023
Anonymous
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 3rd November 2021
Pogsy1973
Anonymous
Anonymous  // 01/01/2019
purchased a window regulator for a t5 in september which failed in a short time.I have been completely messed around by this company trying to get a warranty replacement.question after question just trying to delay me and fob me off.they even wanted to see my qualifications which I sent them and still they have rejected the claim.the part was nowhere near oe qaulity and I gues you get what you pay for I would give zero votes if I could .looking at other reviews im not the only one thats been had over.
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Posted 3 months ago
Do not use this company, bought a corsa engine and they sent an astra engine, ignoring all my calls now and no refund, Should be shut down !!!
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Posted 3 months ago
AVOID AVOID Parts not fit for purpose will not take parts back cheap Chinese parts avoid they worse than the plague
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Posted 4 months ago
I was contacted by Auto Spares Direct via a website after I listed I was looking for a Powershift gearbox for a Ford Mondeo. I bought the box from them and they delivered to the garage who was doing the fitting for me. Cut a long story short, the gearbox was not what Marin/Lee Tuff claimed, it was less than usless and even though they gave me a 3 month warranty on the gear box have refused to rufund the price of the gearbox and now are not accepting my calls, messages or e-mails. They are no longer at Cow Lane Bolton as they advertise but tgere registerd address at companies house is; UNIT 4 LEVER BRIDGE MILLS RADCLIFFE ROAD BOLTON UNITED KINGDOM BL3 1RU Please do not engage with these dishonest people, they will take your money and have a really good laugh at you. I learnt the hard way..
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Posted 5 months ago
Sold us a 2.4 rwd transit engine that was knackered, we took it back and they had the heavy mob waiting for us waving a knife around as a warning if we tried anything......lost £1100....
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Posted 7 months ago
These lot dont even deserve 1 star! Bought an engine from them back in december. Sent the wrong one, sent courier to pick up and said they would refund me the £450. This went on for months with constant excuses. Still havent recieved the money and they no longer reply to my messages or phone calls. Currently now seeking legal advice to get my money back. Avoid at all costs!!!!
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Posted 9 months ago
Absolute con men. Do not buy anything from Lee or Martin. My son bought a gearbox for his VW Passat and it was the wrong one. During the many attempts by us to get a replacement we had every excuse going…. First had to take one out a car so would be two weeks then heard nothing. Then the courier had lost the gearbox. Then the label got damaged by rain and courier had to send it back as didn’t know where it was for. Then followed deadline after deadline passed until finally they stopped taking our calls. Lost £200 and stuck with a gearbox which we don’t even know what it’s off so can’t even attempt to sell it, but to be fair it’s probably broken anyway. Avoid at all costs these are scammers and con men.
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Posted 9 months ago
AVOID BUYING FROM THESE COWBOYS
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Posted 10 months ago
Part never arrived and they never refunded. Avoid these con artists
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Posted 10 months ago
Very disappointed in this company ordered an engine it finally turns up 2.5 weeks later than expected with excuse after excuse after being pestered to send the money for it . Now it’s turned up it’s an incomplete engine . And also it’s not the right engine so I have to strip right back to block and engine and rebuild rather than just put it in I would avoid this company like the plague nothing but con artists .
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Posted 1 year ago
Robert Rodgers a minute ago NEW TOTAL SCAMMERS PLEASE STEER CLEAR BASIC SCRAP METAL DEALERS WITH NO CUSTOMER SERVICE. SEND STRIPPED PARTS, WARRANTY WORTH NOTHING AND REFUNDS UNHEARD OF. Bought a gearbox for Citroen DS3 after giving all my car details. They sent the wrong gearbox. Then followed10 days of excuses. 1. They had to remove replacement gearbox from a car 2. Their forklift had fell in a ditch 3. The gearbox had been sent but an issue at the depot causing delay (which was shown to be a lie when I contacted the haulage company who advised the gearbox hadn’t been collected yet ! 4. Had workers off work The list goes on, finally the replacement gearbox arrived damaged with a bent selector, missing the Diff, cam leg needed cut off and removed, plastic cover missing (basically sent a gear box that had already been stripped of vital parts and had no was just been removed from a donor car!!) Communication throughout difficult as I had to continually chase them for answers conversation often feeling challenging, customer support is zero. Wrote to them yesterday with all issues and with copy of delivery note saying gearbox was damaged. All messages read but no reply or phone call to try and sort. Now have 2 useless gearboxes taking up space £225 down and still needing to find a gearbox in a long bank holiday weekend so without a car for at least a further week.TOTAL SCAMMERS WHO OBVIOUSLY BUY CHEAP SCRAP CARS STRIP THEM, DONT TEST PARTS AND SEND THEM OUT HOPING FOR THE BEST. WISH IVHAD CHECKED REVIEWS BEFORE PURCHASE AS THEY ARE SHOCKING. You may want to check the wording on positive reviews as they all look similar with comments like “well packaged”. Who says that about vehicle parts? Fake as F. GUESS ITS ANOTHER REPORT TO TRADING STANDARDS AND ANOTHER VIDIT TO SMALL CLAIMS COURT LEE AND MARTIN. Unless you fancy sorting this out the right way???
Car spares direct 1 star review on 7th April 2023
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Posted 1 year ago
Absolute load of lying robbing bastards Avoid at all cost
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Posted 1 year ago
Bought a mini engine for Martin at auto spares direct , engine came with 3 month’s warranty, upon fitting engine was found to be defective, I then contacted Martin and he has been lying and avoiding me , he is a scammer and his business is a scam !!! Stay away these guys are thieves
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Posted 1 year ago
Purchased a terrible engine from Lee Martin Tuff. Asked for a refund and he agreed. Took the engine back to his unit and he told me he'll put the £1,700 back into my account. 1 week has passed he cut all ties with me and blocked me and threatened me to meet face to face. Pathetic and terrible customer service. Haven't heard from him since he threatened me. Terrible. Absolutely would not recommend. Lost £1,700.
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Posted 1 year ago
I bought a engine for my van the engine was no good from the start then I had 3 months of excuses and that a new engine on its way then my money back all lies ending costing more money in the process of taking them to small claims court to try and get money back so to anyone wanting parts for their vehicle STAY CLEAR of these RIP-OFF merchant's
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Posted 1 year ago
Hello My name is Galin, as you can see I'm not a robot, so don't believe this company if they tell you that the competition is doing it dirty. Let me tell you how I was cheated and lied to by them: On 16/10/2022, I contacted "AUTO SPARES DIRECT LTD" from an ad for a van engine on Ebay. In the conversation they explained that the engine in question had been sold but they had another one available and if I wanted it they would sell it to me at a good price of £2300. I agreed, they sent me pictures, they sent me an invoice, I found out about the delivery that it is two days and the engine will be sent by courier and I checked them with Gov.uk, everything is fine with the company and then paid the sum of 2300 pounds. That's where all the problems related to lying started, by the way, they continue to lie to this day. They were supposed to send the motor on Friday 17:19 22, I called on Monday for tracking information, they explained that they couldn't send it on Friday and that they sent it over the weekend, I have to wait another 5 days for that. So I did, I called on Friday 10/24/22, they explained that they didn't know what was going on, that they would contact the supplier and that I would have to wait until Monday because it was the weekend and there was no way they could give me any information. So I did, I waited until Monday 10:00am 10/28/22, I called more than 5 times and messaged both numbers on whatsapp and normal text, after the 5th time they disconnected their numbers and didn't answer of my messages until today. With another lie, that Martin was sick and so far has not answered me, and on Wednesday he will send me the engine. I explained to them 100 times that I don't want an engine, I want my money because they are crooks, I don't know what engine will come, it could be overheated, driven without coolant, driven without oil or with worn pistons and segments. He continued to say the same on Wednesday 10/16/22 that he would fix things for me. Now let me tell you what damage they did to me, because that 2300 pounds is nothing. Due to a week's delay the mechanics fined me £26 for parking for all the days the van was there which was 10/12/22 to 11/04/22 making 23 x 26 pandas per day = £598 + £100 late fee (at by law they are entitled to charge me £26 a day) and we also put roadside assistance allowance twice at £440. The damage they have caused me is £1138 and the fraud they have caused me is £2300 for a total of £3428. Tip RUN AWAY FROM THIS COMPANY, I'm not the only scammer, see below how many more scammers there are. Avoid any agreement with them, we are currently gathering people who have been scammed by them, if you have been scammed by them, contact me, we are currently assembling a team to start the procedures required by law to legally expose the scammers and holding them back. successfully under the law as individuals and not as beneficiaries. Because these fraudsters, they are not afraid because if you are going to sue them, you are not suing them, you are suing the company, so there is nothing you can do, tomorrow they will change the company to another one and the fraudsters will continue. But I have found a loophole in the law that allows us to bring them in as company coffers, as someone has to pay these debts that we will now be making them for the garden affairs related to fraud. if you are scammed by them contact me and i will help you!!!
Car spares direct 1 star review on 10th November 2022 Car spares direct 1 star review on 10th November 2022 Car spares direct 1 star review on 10th November 2022
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Posted 1 year ago
This is a true cowboy seller operating mainly on ebay and must not be trusted, sells very poor quality parts that fail after a few weeks and then completely ignores any replacement/refund request, doesn't even deserve one star
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Posted 1 year ago
"Our aim is to provide the best possible service, and we believe 100% customer satisfaction is vital for our business. If you are not happy with the item you have received or our service in any way PLEASE email us and we will aim to resolve any issues in a timely and amicable manner" What an absolute laugh this statement is from their website. Ordered parts off Ebay, I needed to return them but..... "because you closed a 'return items' case we cannot accept a return" WHAT! I believe my 14 days cooling off period rights can be upheld here! What an awful 'business' to deal with, AVOID!!
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Posted 1 year ago
Terrible response from "customer service" takes days and weeks just to get response, avoid! Rather pay dealer prices then buy from this shower
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Posted 1 year ago
AVOID! They sent me a defective item which I returned the following day in the original packaging. They then claimed the item I sent back was damaged due to being poorly packaged! Avoid this company at all costs.
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Posted 1 year ago
Car spares direct is rated 1.0 based on 43 reviews