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Card One Banking Reviews

1.7 Rating 107 Reviews
C
Happiness Grade
Read Card One Banking Reviews

Phone:

0871 811 1881

Location:

cardonebanking, PO BOX 3634

C

Customer Service - Average

61.54%
Industry Average
for a number of years I have been banking with them. No issues whatsoever. There is a premium for the service, but there may be other reasons why you can’t or choose not to use have a high street bank account.
posted 3 years ago - Anonymous
Let's not forget why we use this Bank, usually because we can't get one of the "big four" high street banks due to bad credit etc They are up front with the charges so nobody's deceiving anyone! I've banked with them for over 4 years and initially intended to move to another bank when I built better credit, but I find their customer service very good and whilst we as a company handle very little cash or cheques their charges aren't that steep.
posted 4 years ago - AJ
I’ve been with this bank for a few months I’ve had no problems only thing is when money is credited to your account it doesn’t become available straight away other than that everything is good also everyone complaining about the call charges use the free complaints line it is the same line as the customer service ‭0345 872 8661‬
posted 4 years ago - Anonymous
Always found the customer service staff efficient and friendly. One bad thing and many people have commented on this is the time it takes to clear a chegue, 8 days, so they hang on to our money to get interest. Not happy about this part of cardonemoney
posted 5 years ago - stuart shepherd
I have recently opened a business account with Card One Banking. It has been straightforward and easy to use . This is an honest and genuine review. Many thanks to the patient and awesome customer service team. From Sophia (JagAppliances)
posted 5 years ago - Sophia (JagAppliances)
I have been with this bank for 9 years and have never experienced a problem. Customer service are polite and efficient. Yes, it is expensive to call but they have to make money to operate as they are not earning interest. I can't fault them.
posted 5 years ago - Tony
Never notice the small monthly payments, Love the helpfulness from the Customer Service, love NO BANK CHARGES, been with this company for a few years, and never have any problems with them, MUCH PREFER THIS TO THE HIGH STREET,
posted 5 years ago - M G,
No problems whatsoever. For a business customer they are a brilliant way of avoiding crippling business account charges. Found customer service very helpful. Cannot relate to these other comments at all and surprised by some of their ferocity.
posted 7 years ago - Paul Price