Carpet Care Reviews

Name: Carpet Care
Rating: 4.56

4.6 Rating 167 Reviews

90 %

of reviewers recommend Carpet Care

Company Reviews

Questions

Metrics

4.6

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07946372688

Email:

info@carpet-care.uk

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Carpet Care 1 star review on 10th August 2020

Miss Cottee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WARNING!! Do not use. They took money to book a rug cleaning. They took the rug to clean it and return in two weeks. They returned the rug after six weeks and after hunting them on the phone. The rug had not been cleaned, but instead was soaked and left to rotten. It smells disgusting and can not be used. Awful customer service.”

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Posted 2 months ago

“The guys from Carpet Care have just left - my 7 year old cream carpet looks virtually brand new. Efficient, friendly and reasonably priced - totally recommend 🙂”

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Posted 2 years ago

“Lived in Romford for years always used this company, moved away 11 years ago but still use them - a local family business -first class service, arrive on time, competitive prices, very knowledgable regarding stains or damage to carpets, will do everything to remove issues. The carpets always look like new when they leave. Highly recommended. Thank you for today’s excellent job.”

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Posted 2 years ago

“Carpet care have been calling for a long time I finally gave in, I had my sofa cleaned, should of been rug but on arrival they says it would need a different cleaner (so didn’t do it) stairs and landing I’m so disappointed the guy didn’t wear shoe coverings, he only did the base of my sofa not the cushions that are part of it!!! He left a dirty water all over my floor and there was foot prints everywhere This company is not professional I called with my feedback and asked them to never call me again they are not professional”

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Posted 2 years ago

“Today I had seen come round to do my lounge landing and stairs I was very happy with the carpet clean Sean was very polite and a pleasure to talk too. Would reccomed carpet care and will be using again.”

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Posted 2 years ago

“All 8 rooms done perfectly. First time using this service and I will be using the service again !!!!”

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Posted 3 years ago

“Fair price, wonderful service!”

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Posted 3 years ago

“Had the stairs & landing cleaned. came up like new. Thank you Premier carpet cleaning. I would recommend this company.”

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Posted 3 years ago

“This company are disgraceful, they completely ruined my carpet, they over soaked it when cleaning, leaving it with an extremely bad odour, when confronted they denied all knowledge and refused to anything about it, when entering my property they had neither foot covering or PPE, VERY UNPROFESSIONAL,”

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Posted 3 years ago

“Shocking service, saturated our lounge carpet and have left it smelling of damp. They are now choosing to bury their heads in the sand and ignore the issue despite their own Snr technician admitting their error and recommending that the carpet and underlay needs to be renewed. They also needed to be reminded to wear foot protection when entering our home and walking over the carpets and even worse we had to remind them to wear COVID PPE. Disgraceful!!”

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Posted 3 years ago

“Just had Simon to rectify problems absolutely happy with everything now would recommend customer service was excellent”

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Posted 4 years ago

“Your Operative was kind, caring and very efficient. My carpet was beautifully cleaned and smelled very fresh. Everything that Simon moved, was put back in exactly the right places. Everything was done with a smile and a kind word. If I hear of anyone who needs their carpets cleaned, I will be sure to recommend your Company. Thank you so much. Mrs. Connie Gallifant.”

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Posted 4 years ago

“Excellent service Attention to detail exemplary”

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Posted 4 years ago

“Friendly person”

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Posted 4 years ago

“An extremely efficient booking process and a welcomed confirmation telephone call. Most impressed with the service and results. Great Job guys! Thank You”

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Posted 4 years ago

“Delighted with the results, very polite and efficient. Would definitely recommend and use again”

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Posted 4 years ago

“I was very pleased with the service, Richard the operative was very helpful and professional. Great results with the carpet too.”

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Posted 4 years ago

“Excellent Service provided, very helpful staff when booking carpet cleaning and when they came to do job were very efficient and did an excellent job”

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Posted 4 years ago

“Very good the carpet looks like new Linda Butc her”

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Posted 4 years ago

“Brilliant job definitely have you again”

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Posted 4 years ago

Carpet Care is rated 4.6 based on 167 reviews