Carpet Care Reviews

Name: Carpet Care
Rating: 4.56

4.6 Rating 168 Reviews

90 %

of reviewers recommend Carpet Care

Company Reviews

Questions

Metrics

4.6

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

07946372688

Email:

info@carpet-care.uk

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Carpet Care 1 star review on 10th August 2020

Miss Cottee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received discount because of using the vacuum service before. At reduce price it represents ok value for money. The half dozen or so step by step processes that were explained over the phone were not carried out. They simply vacuumed the rug and carpet and then wet vacuumed with chemicals. No "deep raking" or "brushing" or "allowing chemical to do its work". I was informed that the person carrying out the work would need between 1.5-2 hours working on the carpets. However they pulled up, and within half an hour or so had unloaded their van, carried out the work, loaded the van and gone. The rug they 'cleaned' is quite a deep thick rug, and I would have presumed they would have spent more time on this rather than just running a vacuum cleaner over it. I would have been better off buying some chemical and doing it myself.”

Helpful Report

Posted 5 years ago

“Friendly, professional guys did a fab job cleaning our carpets, I’ve already recommended them to friends and family.”

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Posted 5 years ago

“My carpets were cleaned. The cleaners arrived on time. They were competent and worked quickly and throughly.”

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Posted 5 years ago

“Excellent service my carpet is lovely”

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Posted 5 years ago

“Took £5 deposit and booked appointment then they cancelled three times in a row. I then declined a fourth appointment and asked for deposit back out of principle which surprisingly never arrived!”

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Posted 5 years ago

“Prompt and professional”

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Posted 5 years ago

“My carpet is absolutely lovely. The two guys worked really hard and did a super job. One was Simon, don't know the other young lad's name.”

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Posted 5 years ago

“Pleased I decided to have my carpet cleaned by Carpet Care. Neil was most efficient and I was very pleased with the finished result, especially considering the carpet is 20 years old! It's given it a new lease of life!”

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Posted 5 years ago

“I was not happy with the finished job and when I spoke to the office about my concerns I was promised a call back but they never did respond.”

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Posted 5 years ago

“A very thorough job was done on our carpets and furniture with good results 😁”

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Posted 5 years ago

“Lovely job, my carpet and rug look fab. Thank you to Simon Peters who was helpful, friendly and did a great job.”

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Posted 6 years ago

“The men who came were very polite and explained exactly what they were going to do. My carpets were left immaculate and I was very pleased with Carpet Care”

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Posted 6 years ago

“Carl arrived in time , was courteous and helpful explaining well what was to be done”

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Posted 6 years ago

“The operative was very friendly and did a really good through job”

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Posted 6 years ago

“Good job done furniture looks very good after clean. Tried really hard to remove grease from patches on furniture, very considerate and efeciant”

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Posted 6 years ago

“Looks clean and refreshed”

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Posted 6 years ago

“Very good results in the lounge moved all the furniture the bedroom carpet was not quite to the high standard the 0perator was a very friendly and happy chap Will Recomend this company to my freinds”

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Posted 6 years ago

“The operative arrived on time, with good communication beforehand. He was very pleasant and carried out the clean well. All good.”

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Posted 6 years ago

“Pleasant man, dust marks round edges improved slightly. Nancy Hudson”

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Posted 6 years ago

“I was pleased with the early arrival, 8.15am Before starring the man went with me to point out any stains. He was very pleasalnt and did a very good job. I was very happy with the finnish and could certainly see the difference.”

Helpful Report

Posted 6 years ago

Carpet Care is rated 4.6 based on 168 reviews