Carpetright UK Reviews

1.6 Rating 1,130 Reviews
C
Happiness Grade
Read Carpetright UK Reviews

About Carpetright UK:

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as over 120 stores across Holland, Belgium and the Republic of Ireland.

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Phone:

0330 333 3444

Location:

Purfleet BypassPurfleetEssexRM19 1TT

C

Customer Service - Average

64.96%
Industry Average
Very good service from Christopher at the Trafford Park Manchester shop. Good advise buying a bed. Happy so far, not received the bed yet.
posted 4 months ago - ""
Excellent service from Alex at Carpetright in Cramlington. He was really helpful, great advice and lovely with my little girl. We went in earlier in the week and all staff were really friendly, professional and helpful. Would definitely recommend to anyone. Thank you!
posted 6 months ago - Lizzie T
Michael from the Tunbridge wells branch is very friendly, helpful and knowledgeable. Helping me make the right choices for my budget. Great service.
posted 6 months ago - Anonymous
We received excellent customer service throughout the process by Braintree's manager Jennifer.
posted 6 months ago - Carole R
Bought 2 carpets , from Worcester branch, very good quality, and value, excellent and professional service from Victoria sales lady
posted 9 months ago - S S
Excellent service from Clive. No pressure. Good sound commonsense advice. Would recommend 👌
posted 9 months ago - Helen O
The staff plus carpet fitter are a credit to there profession for the outstanding service I was given at the Holloway store . Especially Peter who answered all questions and helped me make the correct choice. Thank you all especially Peter
posted 9 months ago - Hugh P
Visited Stockton store today for the first time in a long time. Lots of vinyls/prices to choose from. Staff member Stephen very helpful (without being pushy). Bought what we needed without any complications. Very happy with service/quality.
posted 9 months ago - A B
I had first class service both in the Cheltenham store (Andrew and Shaun) and with the home measuring service (Shaun). I was very pleasantly surprised and cannot fault them at all. Both Shaun and Andrew offered sound advice, went out of their way to help me and were very professional at all times. I am very pleased with the price I paid and hopefully the carpet will last for several years. I would highly recommend.
posted 10 months ago - Ann
We wanted carpets for our stairs and landing and new flooring for the bathroom. Alex at the Llanidloes store was very polite, helpful and extremely professional he made the whole experience very easy for us. Since ordering the follow on Customer Service has been very encouraging. Thank you Carpetright, can somebody please find time to contact Alex and convey our thanks?
posted 10 months ago - Phil M