CarRentals.com Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend CarRentals.com
23 Review Views (past 24 hours)
12PM - 2PM
0 Review Views
2PM - 4PM
0 Review Views
4PM - 6PM
0 Review Views
6PM - 8PM
0 Review Views
8PM - 10PM
0 Review Views
10PM - 12AM
0 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
0 Review Views
4AM - 6AM
0 Review Views
6AM - 8AM
0 Review Views
8AM - 10AM
23 Review Views
10AM - 12PM
0 Review Views
12PM
12PM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how CarRentals.com made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Avoid, avoid!! Terrible service from the Enterprise office at Bilbao airport. When returning a hire car, the girl inspected the car and decided that there was a chip on the windscreen, which was invisible to us. On much, much closer inspection it looks like there may be a tiny mark smaller than a mosquito. She started scratching it with her metal pen and made it 5 times bigger. Then proceeded to charge us for a brand new windscreen. We took pictures of the mark. A few weeks later when we receive the bill and new pictures of the damage from the repairs garage, they show a completely smashed windscreen!!! And the invoice states broken windscreen. On further investigation it turns out that the repair garage is also located at the airport and belongs to the same company that runs the Enterprise and Atesa franchises in Bilbao airport. Enterprise head office should be investigating how these people at Bilbao airport are representing the Enterprise brand and company name. The service that we received was awful, and their behaviour was more suited to well-trained mafia than to a reputable multinational company. Enterprise should be embarrassed of how this office is trading under their name. We will never use enterprise ever again and we will make sure that we share our experience..."
Helpful Report
Posted 8 months ago
Are you CarRentals.com? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback CarRentals.com receives and that when things do go wrong, you do your best to put things right. Reply Free
CarRentals.com is rated 1.00 based on 1 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support