“Absolute time wasters. Despite their claims, selling a vehicle with Carwow is definitely not “hassle or haggle free”.
Carwow simply enter your vehicle into the BCA auction and give the dealer your details to arrange collection and payment.
Dealers are not “trusted” and “vetted” by Carwow, but simply “any Tom Dick or Harry” who wishes to bid on your car.
Once you accept an offer on your vehicle, it is marked as “Sold” by Carwow. However, the dealer has no obligation to commit to the purchase and may back out at any time. The dealer may also offer a lower price than the accepted offer.
Carwow has wasted over 2 weeks of my time with false promises and incompetencies, resulting in delay in selling my vehicle.
In my case, I accepted an offer £700 lower than the value of my vehicle for a quick, hassle free sale. Carwow inputted the most recent service as the “first service” and consequently informed my buyer the vehicle was “83 months overdue a service”. This lead to the buyer cancelling. Throughout the process, the buyer kept postponing the collection date and were overall extremely unprofessional. When I reached the buyer/ “vetted dealer”, the address was registered to a backstreet hand car wash!
Avoid if you can.
You’d be better off with WBAC!”
“Carwow sold my car to a trader who, upon inspection, offered £400 less than the agreed price. When I refused the lower offer, they claimed I would be charged £300 for their inspection costs, citing it as per Carwow's terms and conditions. However, when I reached out to Carwow, they denied any such clause and stated it was a trader cost. Ultimately, both parties pointing fingers resulted in a loss of £300 for me. This experience has been disappointing. Selling through platforms like Autotrader and others allows potential buyers to view the car without charging fees for every inspection, making it a more preferable option.”
“Carwow site offers intelligent, good humoured, real-world reviews for normal motorists. A lot of motoring press can get caught up with vehicle handling and performance - and who can blame them if they are driving nice new cars every week. Carwow reviews offer a sensible blend of practicality and passion for heads and hearts.
The Carwow site allows you to look at a really wide range of vehicles, offers suggestions if you want any and gives you a bucket-load of prices to compare without having to engage with dealers until you are ready. They don't hassle you.
I spent several months making my mind up - which was painless and frankly quite enjoyable - and eventually bought my new car through their site, so they must be doing something right...”
“Carwow is the first online site to actually get this idea right. They have managed to reverse the car buying process so the buyer has more transparent visibility. At this stage Im only researching cars but I will update this review when I pull the trigger.”
“Trading standards should get after them for false advertising .Trying to get people to think that they are getting a bargain overinflated car RRP prices.”