CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to fit (even I can do it) and good sturdy structure”

Helpful Report

Posted 9 years ago

“Very quick delivery, impressed. Bought it to replace old 932 destroyed by a dog! Very easy to swop and fitted well.”

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Posted 9 years ago

“Ordered one day received in next, really good service. Would use this company again and certainly recommend them.”

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Posted 9 years ago

“Difficult to find the item I wanted on the website, even though I knew it was there, but once ordered everything went smoothly. Catflaps.co.uk are cheaper for this product than other retailers. Arrived in good time and I am very pleased with the product.”

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Posted 9 years ago

“Item competitively priced. Was advised of delivery date and it arrived quickly. A good service!”

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Posted 9 years ago

“Exactly as described, fitted very easily and works. Good product and excellent service”

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Posted 9 years ago

“Replaced my existing catflap after about 10 years use for a new one. Is the same model and so am sure that it will provide me with many more years of good service”

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Posted 9 years ago

“Needed to purchase a cat flap to be inserted into glass patio door. Found favourable reviews for your catflap. Very quick delivery. p.s. cats are impressed too!”

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Posted 9 years ago

“Very good service I wished I had known you did separate flaps as I bought 3 complete dog flaps.costing slot more than replacement.”

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Posted 9 years ago

“This is the second catflap of this type that I've ordered from this company. Very impressed, it arrived the next day!”

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Posted 9 years ago

“Amazingly delivered day after order. Old one replaced with new later same day. Thank you!”

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Posted 9 years ago

“We had to replace a cat flap in a double glazed French door. Measured the opening and went looking round the pet shops. We weren't sure what we were doing and having read the reviews and advice on the Catflaps website we decided to order from them. We need not have worried, easy to use website, quick delivery, easy to install!!”

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Posted 9 years ago

“Easy website to use and extremely fast delivery.”

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Posted 9 years ago

“The replacement cat flap was just what I needed and was easy to install. It was quickly despatched and arrived within a couple of days. The old flap had become brittle with age and was broken by a hungry stray determined to get in when the flap was on the closed position.”

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Posted 9 years ago

“Very quick delivery dog flap is brilliant quality really pleased it is so quiet compared to the standard flaps well worth the money thankyou”

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Posted 9 years ago

“Sad and very disappointed to say that the Catflap I bought in December does not live up to expectations: in fact, I am seriously thinking of taking the matter to Consumer Trading for misleading and frankly incorrect description. After having both my cats microchipped and correctly installing the flap and registering the cats, I find that the rogue neighbourhood cat (the reason why I upgraded the catflap in the first place) can easily open the flap from the outside with his claws! I rang your company about this and spoke to a very nice lady, who said, yes, such cats are known as "flap-lifters" and nothing can be done about this. In which case, your catflap is simply not fit for purpose, i.e. it does NOT keep unregistered cats out. Because of this, my cats can no longer use the catflap and I have to keep it permanently locked. What a shocking waste of money. The other annoying point is that, despite the advertising blurb saying that the batteries should last for about a year "with normal use", I found that the first (correct sort) batch lasted just under a month, and the second lot just over a month: as both cats refused to use the flap (on seeing the rogue cat coming and going freely) I hardly see this as "normal use" so changing the batteries is actually costing 12 times more a year. Again, misleading and incorrect information which really should be addressed on your literature. On the whole, a very expensive and unsatisfactory experience.”

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Posted 9 years ago

“well packed, quick delivery - product works well and is easy to use thank you.”

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Posted 9 years ago

“the keys I ordered for the catflap were very quickly delivered so completely happy with the service, thank you”

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Posted 9 years ago

“Excellent product to fit my model door, which I couldn't find anywhere else. Really prompt delivery. Would definitely use Catflaps again”

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Posted 9 years ago

“Excellent service, very quick postage & exactly as described.”

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Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews