“I just had a *phone interview* to become a cat sitter, which was literally a 5 min talk about their payment system and some not so friendly comments about the facts I did not read the website properly regarding their booking system! I thought she could have explained to me over the phone but no, *read the website.* Wow that is professional.
No reference or previous experience was checked, which is what I expected.
Very unfriendly and arrogant with sitters, I can imagine which kind of people they take on without verifying credentials (an address check with a bill is not a reference check). By the way, the website still mentions they do not accept electronic bills but paper ones (fine by me). When I mentioned that to the lady,she said it was not true, it was not possible, they changed the website months ago...So yes pretty much I am a liar!
I work with Pawshake which is way more professional and user friendly (app), I recommend everyone to do the same!”
We're sorry to hear you feel this way, we take great pride in our community and would in no way be rude to people who would want to join us. Not only is it against our values, but we're sure you will agree that it makes no business sense either! As your review is "anonymous" we can unfortunately not confirm that you have in fact joined our community. If you would like to discuss further please email support@catinaflat.com. We're always happy to help.
“Sitter wanted payment by cash and not via the website. Agreed because I ran out of time and wasn't suspicious (unfortunately).
SItter didn't fulfill the agreement, 5-10minutes per visit instead 30-40, and 5-6 hours too late on visits without giving notice, leaving me worried as hell during my absence.
Got banned on the website after sending a complain, the sitter is still active there.
DO NOT BOOK HERE if you don't want untrustworthy, shady people in your home "caring" about your pets. Customers are treated extremely bad by support.”
“This site apparently has too many people offering their services.
I registered to be a cat sitter, have previous experience and have zero responses.
When I looked at how many people were registered in my area there were over one hundred. to choose from.
No wonder it hasn't worked for me, got lost in the crowd.”
