Review of Certi UK
1 star: Bad
4 minutes ago
Avoid, Avoid, Avoid these scammers
We have a Valiant boiler that has had low pressure and a F27 fault code in February of this year an engineer attended to fix the low pressure and did nothing with the F27 fault, a few weeks later the fault was reported again and I got an SMS saying a further call out fee will be applied as its another fault, another fault how, however I didn't argue. After weeks of chasing them up I get an email stating the boiler is BER beyond economical repair.
Paying almost £35 a month for 3 years for what a yearly service where they don't note any faults or tell you about it and then when you put in a claim you are fobbed off with excuses.
Avoid this company and stick to a reputable known insurance provider.”
“Don't touch this company with a barge pole
Had insurance with this company for my plumbing services. Unfortunately when the boiler stopped working, and engineer reported that they cannot repair it and asked me to replace the boiler at my cost. They are not even prepared to compensate a bit and I cannot cancel my insurance because they are demanding an extra £120.00 for their charges. So whatever I paid has gone to waste.
Very bad experience”