CEX.IO Reviews

Name: CEX.IO
Rating: 2.45

2.5 Rating 431 Reviews

36 %

of reviewers recommend CEX.IO

Company Reviews

Questions

Metrics

2.5

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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CEX.IO 1 star review on 8th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent exchange that I use all the time, I recommend it to everyone. It has a very fast interface. I have done all my transactions without any problems.”

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Posted 2 years ago

“The team is very professional. The site has been made very easy to use. With Exchange Plus, you will now be indispensable :)”

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Posted 2 years ago

“Excellent services provided by a proven leader in the space. After a difficult year for crypto, CEX.IO continue to lead by example after nearly a decade. At a time when we need more good actors in crypto, they're among the best.”

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Posted 2 years ago

“It is for a reason that CEX.IO won the price for the Best Cryptocurrency Exchange of 2022. It has the most popular paying methods by far with Visa, Mastercard, SWIFT and SEPA and with a high liquidity including a world coverage. I highly recommend.”

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Posted 2 years ago

“I am more than happy with this Exchange. The things that I like the most are: 1. They have a really understandable interface. 2. They protect their users. 3. They have low fees”

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Posted 3 years ago

“High quality service and support. I mainly use staking product to earn Kava (they have pretty high APY). Also tried their mobile wallet app, no problems detected.”

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Posted 3 years ago

“Great choices of cryptocurrencies, convenient payment options with low fees, an absolutely practical mobile app, and really great staking and savings services that just let you earn some income just by having crypto on your balance.”

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Posted 3 years ago

“CEX.IO is a very good and trustworthy exchange and as a beginer in the industry I feel that CEX.IO is the most helpful one. CEX.IO makes it easy to learn and their customer service has been great whenever I´ve had a question.”

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Posted 3 years ago

“Good exchange, I'm staying with them for quite a long time. I never had any problems. btw, it's funny to read fake low reviews here, thnx. if u r not dumb u now how to use exchange 🤷”

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Posted 3 years ago

“CEX.IO is a nice and easy-to-use exchange. As for beginners, for me everything is clear, and I really like that I can buy crypto via credit card. They have a little bit complicated account verification, if you want to increase your limits, but it tells that you can trust this exchange as they working legally and follow the regulatory norms.”

Helpful Report

Posted 3 years ago

CEX.IO is rated 2.5 based on 431 reviews