Chain Reaction Cycles Reviews

3.0 Rating 119 Reviews

50 %

of reviewers recommend Chain Reaction Cycles

3.0

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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About Chain Reaction Cycles:

Mountain Bikes, BMX Bikes and Road Bikes are all available at Chain Reaction Cycles. The worlds largest online bike store offers a massive range of bike parts and accessories from all the top brands. FREE DELIVERY on all orders to the UK, Ireland, Franc?

How quickly does Chain Reaction Cycles resolve customer queries?

Helpful Report

(2 months ago)

Greater than 68% of reviewers feedback is Chain Reaction Cycles takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

50.00%

Industry Average

“ Facebook chat with customer service. ”

- TY

“ returned a item due to a fault and its been well over a month since they received it and still no refund, on line chat ussles emails you just get an automated responce been with them since mail order 25 years ago and now really poor customer service to the point i won't use them again ”

- mark trewin

“ Ireland, don’t expect the next day delivery service to be upheld on their end. ”

- Anonymous

Chain Reaction Cycles Reviews

Customer Service - Average